2nd Line IT Engineer Opportunity

3 weeks ago


Peterborough, Peterborough, United Kingdom The ONE Group Ltd Full time £32,000 - £40,000
Join us at The ONE Group Ltd and be part of a dynamic team as a 2nd Line IT Support Engineer. As a vital member of our IT department, you will be responsible for delivering exceptional IT services and playing a key role in ensuring seamless IT operations and outstanding customer experiences.

Your primary duties will include providing 2nd line support to clients, acting as an escalation point for 1st line support analysts, and handling hardware support, maintenance, and network/telephony troubleshooting. In addition, you will collaborate on IT projects and deliver solutions that align with customer needs. Your expertise in Microsoft Windows Server/Desktop environments, networking fundamentals, including firewalls and server platforms, and basic troubleshooting across Unix/Mac platforms is essential to your success.

At The ONE Group Ltd, we value diversity and are committed to supporting the development of our employees. If you have solid experience in 2nd line support and are looking for a challenging role, please do not hesitate to apply. We look forward to welcoming you to our team

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