Key Account Specialist

16 hours ago


London, Greater London, United Kingdom SRG Full time

**Job Title:** National Account Manager

**Location:** London, UK

We are seeking an experienced Key Account Specialist to join our team at SRG in London. As a Sales Development Manager, you will be responsible for managing existing client relations, developing prospective clients through the full sales lifecycle, and ensuring that every client receives an outstanding service level.

Responsibilities:
  • Delivery of the sales plan through development and execution of the sales strategy for your territory, frequent review of the strategy, and maintenance of an existing customer base.
  • Understanding potential customer requirements, challenges, and pain-points to craft suitable solutions that meet their individual needs.
  • Ensuring customer issues are resolved in a timely manner without escalation.
  • Providing quotations to customers, arranging product demonstrations, capturing all sales/account interactions on the CRM, and taking ownership for resolving issues for clients before they result in lost opportunities.
  • Maintaining a clear, regular, and transparent dialogue with customers regarding their orders for estimated delivery, installation, and any sales-related issues.
  • Leading, planning, and organizing territory meetings to convey ongoing business development targets and maintaining a strong internal communication structure.
  • Ensuring leads registered through the sales office for your territory are followed up quickly and effectively.

**Required Skills and Qualifications:

  • BSc in Biological Sciences or related STEM discipline (or equivalent).
  • Sound and current awareness of the UK capital equipment market.
  • Demonstrable experience in delivering against sales targets with exceptional customer care skills.
  • Able to demonstrate a creative, proactive, and consistent approach to business development, relationship building, and meeting targets and deadlines.

**Benefits:

This is a competitive role, offering a salary range of £55,000 - £65,000 per annum, depending on skills and experience, plus benefits.



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