Multilingual Customer Service Expert

3 days ago


Manchester, United Kingdom Language Matters Full time

Language Matters is seeking a highly skilled German speaking Customer Service Representative to join their team in Manchester. As a key member of the company, you will provide exceptional customer service and support to clients in a fast-paced environment.

The ideal candidate will be fluent in German and English, with excellent communication and listening skills. Previous experience as a Customer Service Representative or similar role is essential. Technical proficiency is a plus, but not required.

Responsibilities include:

  • Handling inbound enquiries across various channels, including telephone and email
  • Assisting with travel arrangements, booking conference rooms and other administrative duties
  • Collaborating with internal team members to ensure the enquiry is handled in the best possible way

About the role:

This is a hybrid role with office hours Monday-Friday 9am-5pm. The successful candidate will be required to work from the Manchester office 2 days per week, with some flexibility during the training period.

Salary: £25,000 - £30,000 per annum (dependent on experience)

We offer an excellent opportunity for career progression and professional growth. If you are a reliable, customer-oriented individual with excellent language skills, we would love to hear from you.



  • Greater Manchester, United Kingdom Advancing People Multilingual Full time

    Advancing People Multilingual is seeking a highly motivated and fluent German speaking customer advisor to join our team in Trafford Park, Greater Manchester.The ideal candidate will possess excellent communication skills, both oral and written, with a strong focus on delivering exceptional customer service via phone and email. We are looking for someone who...


  • Manchester, United Kingdom Advancing People Multilingual Full time

    As a Business Growth Strategist at Advancing People Multilingual, you will be responsible for generating new business by selling Associate Partner benefits with a top league football club.Key ResponsibilitiesSell Community Partnerships and products to new customers.Become an expert in sports industry and community-driven sports partnerships.Generate...


  • Manchester, United Kingdom Advancing People Multilingual Full time

    Advancing People Multilingual is seeking a Senior Account Manager to work on behalf of a top Eredivisie football club, driving community-driven sports partnerships forward.Your ResponsibilitiesGenerate appointments and close new business with c-suite and director level decision makers via video conference.Sell Community Partnerships and products to new...

  • Multilingual Educator

    2 weeks ago


    Manchester, United Kingdom GSL Education - Manchester Full time

    Job Title: Multilingual EducatorAbout the Role:We are seeking a highly skilled and dedicated Language Expert to join our team at GSL Education - Manchester as a long-term MFL Teacher. This is an excellent opportunity for a passionate educator to cover a maternity leave position, teaching French and Spanish to KS3 students.Role Details:Position: MFL...


  • Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time

    **Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...


  • Greater Manchester, United Kingdom Advancing People Multilingual Full time

    We are looking for a skilled and multilingual customer support representative to work with our client based in Trafford Park, Greater Manchester.The successful candidate will be responsible for providing excellent customer service to customers in the German-speaking region, via phone and email.The role involves managing inbound calls and dealing with web...


  • Manchester, United Kingdom Silent Sounds Communications Ltd Full time

    Job Title: Multilingual Interpreting SpecialistLocation: Greater Manchester and surrounding areasAbout the Role:We are seeking a highly skilled Freelance Multilingual Interpreting Specialist to join our team at Silent Sounds Communications Ltd. As a Freelance Interpreter, you will have the opportunity to work in various settings, including healthcare, local...

  • Customer Service

    7 months ago


    Manchester, United Kingdom POOLE CAP STORE LIMITED Full time

    '''Duties''' - Answer customer inquiries and resolve issues in a timely and professional manner - Upsell products and services to customers when appropriate - Maintain accurate and detailed customer records through data entry - Analyze customer feedback and provide suggestions for improvement - Communicate effectively with customers to ensure a positive...


  • Manchester, United Kingdom Wex Europe Full time

    OverviewWe are a leading provider of business to business physical, digital and virtual card payment solutions. Our company values exceptional customer service and we are seeking an experienced Multilingual Customer Service Representative to join our rapidly growing team.About the RoleThis is an exciting opportunity for a talented Dutch-speaking individual...


  • Manchester, United Kingdom Koestates Full time

    Ko Estates is a dynamic investment agency that specialises in sourcing top-tier UK property investments. We assist clients across the UK and internationally to develop, expand, and refine their investment portfolios.We are seeking an energetic and proactive Multilingual Portfolio Growth Specialist to join our ambitious team. Our ideal candidate will possess...


  • Manchester, United Kingdom BHM TRADERS LTD Full time

    Analyse team performance and provide feedback for improvement - Manage escalated customer inquiries and ensure resolution - Communicate with customers in English and Spanish as needed - Monitor and maintain service quality standards - Develop and implement training programs for staff development Experience: - Proven experience in a supervisory role within a...


  • Manchester, United Kingdom Switch Advisor Ltd Full time

    Are you passionate about providing exceptional service and resolving customer inquiries? Join our team as a Customer Service Executive and become a vital part of our commitment to delivering outstanding customer experiences **Responsibilities**: - Provide exceptional customer service to clients via various face to face channels - Answer customer inquiries...


  • Manchester, United Kingdom Silent Sounds Communications Ltd Full time

    Company Overview:Silent Sounds Communications Ltd is a leading provider of language services, committed to delivering exceptional quality and support to our clients. Our team of experienced professionals works closely with freelancers like you to ensure seamless communication and collaboration.Job Description:This is a fantastic opportunity to work as a...


  • Manchester, United Kingdom Pentagon HQ Ltd Full time

    Customer Service Representative Great new opening to join our team as a Customer Service Representative this is an entry level position with full training and development on offer. We are offering a permanent place within our team. Remuneration: Hourly rate plus bonuses Postion type: Full time Monday - Friday (Saturday's can be optional) **Duties**: -...


  • Manchester, United Kingdom Pentagon HQ LTD Full time

    Responsibilities: - Provide exceptional customer service by effectively communicating with customers. - Assist customers with inquiries, concerns, and complaints in a professional and timely manner - Accurately enter customer information and update account details in the system - Analyse customer needs and recommend appropriate products or services - Up...


  • Manchester, United Kingdom Pentagon HQ LTD Full time

    Responsibilities: - Provide exceptional customer service by effectively communicating with customers. - Assist customers with inquiries, concerns, and complaints in a professional and timely manner - Accurately enter customer information and update account details in the system - Analyse customer needs and recommend appropriate products or services - Up...

  • Cruise Sales Expert

    4 days ago


    Manchester, United Kingdom Succeed Recruitment Solutions Full time

    If you’re an existing cruise expert ready to embark on a brand-new opportunity, then we have the perfect role you Our client is an established, platinum award winning cruise company looking to expand its team of cruise experts. You’ll have the chance to sell a broad range of cruises including luxury, river and tailor made to destinations worldwide....


  • Greater Manchester, United Kingdom Advancing People Multilingual Full time

    As a German speaking client advisor, you will play a key role in delivering exceptional customer service to clients in the German-speaking region.The ideal candidate will have excellent communication skills, both oral and written, and be able to work effectively in a fast-paced environment.Main Responsibilities:Manage customer interactions via phone and...


  • Manchester, United Kingdom Succeed Recruitment Full time

    If you’re an existing cruise expert ready to embark on a brand-new opportunity, then we have the perfect role you! Our client is an established, platinum award winning cruise company looking to expand its team of cruise experts. You’ll have the chance to sell a broad range of cruises including luxury, river and tailor made to destinations...

  • Homework Cruise Expert

    3 months ago


    Manchester, United Kingdom CV-Library Full time

    If you’re an existing cruise expert ready to embark on a brand-new opportunity, then we have the perfect role you! Our client is an established, platinum award winning cruise company looking to expand its team of cruise experts. You’ll have the chance to sell a broad range of cruises including luxury, river and tailor made to destinations...