Multilingual Customer Service Expert
3 days ago
Language Matters is seeking a highly skilled German speaking Customer Service Representative to join their team in Manchester. As a key member of the company, you will provide exceptional customer service and support to clients in a fast-paced environment.
The ideal candidate will be fluent in German and English, with excellent communication and listening skills. Previous experience as a Customer Service Representative or similar role is essential. Technical proficiency is a plus, but not required.
Responsibilities include:
- Handling inbound enquiries across various channels, including telephone and email
- Assisting with travel arrangements, booking conference rooms and other administrative duties
- Collaborating with internal team members to ensure the enquiry is handled in the best possible way
About the role:
This is a hybrid role with office hours Monday-Friday 9am-5pm. The successful candidate will be required to work from the Manchester office 2 days per week, with some flexibility during the training period.
Salary: £25,000 - £30,000 per annum (dependent on experience)
We offer an excellent opportunity for career progression and professional growth. If you are a reliable, customer-oriented individual with excellent language skills, we would love to hear from you.
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