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Optical Express Patient Care Specialist
3 weeks ago
Sheffield, Sheffield, United Kingdom Optical Express Full timeAbout the RoleAs a Patient Advisor at Optical Express, you will play a vital role in delivering exceptional patient care and outstanding clinical outcomes. You will work closely with our optometrists and surgeons to ensure a smooth patient journey, from initial consultation to post-operative care.Key ResponsibilitiesBuilding strong relationships with...
Patient Care Specialist
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Patient Advisor. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring a smooth patient journey.
Key Responsibilities
- Build strong relationships with patients and provide a 5-star service
- Perform diagnostic eye scans and confidently relay patient information to the optometrist
- Maintain accurate and up-to-date patient records
- Arrange affordable finance options and schedule consultations and surgeries
What We Offer
- Industry-leading salary and excellent bonus potential
- State-of-the-art working environments
- 29 days annual leave
- Free eye tests and discounted prescription eyewear
- Ongoing training and development opportunities
- Pension scheme
About Us
Optical Express is a leading provider of eye care services, committed to delivering exceptional patient care and outstanding clinical outcomes. We are a dynamic and supportive team, passionate about making a difference in the lives of our patients.
Requirements
- Excellent communication and negotiation skills
- Strong organisational and time management skills
- Ability to work with and without supervision
- Commercial awareness and customer service skills
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we would love to hear from you.