Patient Care Coordinator

1 week ago


Sheffield, Sheffield, United Kingdom One Medical Group Full time

Job Summary: We are seeking a skilled Patient Navigator to join our team at OneMedical Group. As a Patient Navigator, you will play a vital role in facilitating and delivering a patient-centric experience. This is an exciting opportunity to work with a caring and compassionate team who prioritize patient care.

Key Responsibilities:

  • Provide exceptional patient care and support through telephone and administration services.
  • Work collaboratively with our existing team to ensure seamless patient care.
  • Manage heavy phone traffic and divert calls as necessary.
  • Process and distribute incoming and outgoing mail.
  • Ensure accurate and timely filing of patient records.
  • Provide a welcoming and organized reception area for patients and colleagues.

Requirements:

  • Desirable experience as a Patient Navigator or in a similar role.
  • Confident communication and interpersonal skills.
  • Excellent IT skills and ability to learn new systems.
  • Friendly, patient, and understanding demeanor.
  • Ability to work accurately and methodically.
  • Strong organizational and communication skills.

About OneMedical Group:

OneMedical Group is committed to improving lives and reducing health inequalities. We believe in delivering services that improve health and wellbeing, making primary care thrive. Our focus is on services that help patients and their families adopt and sustain healthy behaviors, leading to better health outcomes.



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