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Practice Manager

1 month ago


London, Greater London, United Kingdom Downham Family Medical Practice Full time

Job Summary

We are seeking a highly skilled Practice Manager to lead the operational functions of Downham Family Medical Practice, a newly merged practice serving approximately 13,500 patients. The successful candidate will be responsible for overseeing the efficient and safe operation of the Practice, ensuring compliance with CQC requirements and fulfilling all contractual obligations.

Main Responsibilities

The role involves supporting the Partnership in strategic planning and practice management, overseeing the day-to-day running of the Practice, and leading all aspects of its management. This includes strategic planning, human resources, finance, organisational structure and services, premises management, information technology, clinical governance, quality and performance management, as well as health and safety.

About Us

Downham Family Medical Practice is a well-established family practice located within a Health centre setting. We are committed to providing a high standard of care under the NHS and work under the Sevenfields Primary Care Network to offer access to a wide range of healthcare professionals.

Key Responsibilities

  • Patient services: maintaining effective systems for the smooth day-to-day running of the Practice.
  • Strategic development and financial planning of the practice: ensuring opportunities for the development of the practice are maximised.
  • Maximising income streams and ensuring cost efficiencies for the practice.
  • Human Resource Management, maintaining an effective overview of and ensuring compliance with HR legislation.
  • Leadership and management of practice staff; ensuring a cohesive, stable and well-motivated workforce.
  • Health and Safety, risk assessments and compliance with mandatory training.
  • Overseeing day-to-day compliance with GDPR.
  • Ensuring Care Quality Commission compliance.
  • Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.
  • Managing contracts for services, ensuring the practice is compliant with health and safety/fire regulations.
  • Coordinating the reviewing and updating of all practice policies and procedures.
  • Leading change and continuous improvement initiatives; coordinating all projects within the practice.
  • Supporting the team to reach QOF targets.
  • Ensuring the practice maintains compliance with its NHS contractual obligations.
  • The management of the premises, including health and safety aspects such as risk assessments and mandatory training.
  • Managing the practice IT system, delegating staff to act as administrators. Ensuring compliance with IT security and IG.
  • Planning and monitoring income and cash flow to ensure income is maximised.
  • Acting as the primary point of contact for NHS(E), ICB, community services, suppliers and other external stakeholders.

This job description reflects the current circumstances and may be revised and updated as service needs evolve. Any changes will be discussed with the role holder and/or reviewed during their annual appraisal.