Medical Practice Administrator

1 week ago

London, Greater London, United Kingdom Connaught Square Practice Full time

Job summary

Our Medical Secretary and Clinical Administrator is a vital role within our team at Connaught Square Practice. The successful candidate will be responsible for providing administrative support to our clinical team, ensuring the smooth day-to-day running of the practice, and promoting efficiency in our work place.

Main duties of the job

  1. Manage the Medical Secretary Inbox and respond to queries
  2. Prepare letters and clinical reports
  3. Oversee the administration of referrals and ensure effective use of IT to support patient care
  4. Promote and formulate systems to ensure efficiencies in work place are in keeping with NHS standards
  5. Provide information and administrative support to all clinicians
  6. Stay up to date with all referral pathways and ensure that up-to-date information is available to referrers as well as patients
  7. Supervise and oversee the administrative side of the referrals process for all care pathways
  8. Liaise with the Practice Manager with any complaints, feedback or breakdown in service

Qualifications and skills

Essential

  1. Good General Education
  2. At least 3 years' GP Medical Secretary experience or compatible experience in a patient-facing environment in a similar role
  3. Interest in working with people and in service of patients
  4. Keen eye for detail
  5. Ability to multitask
  6. Ability to work independently and have self-motivation
  7. Interpersonal skills
  8. Solution-oriented
  9. Optimistic explanatory style

Desirable

  1. Experience of using clinical systems, SystmOne
  2. Experience of local NHS referral pathways

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