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Deputy Patient Access Manager

1 month ago

London, Greater London, United Kingdom Hca Cancer Network Full time

We are seeking a highly skilled and experienced Deputy Patient Access Manager to join our team at HCA Cancer Network. As a key member of our leadership team, you will be responsible for the effective leadership, direction, and administration of the Patient Access functions for our hospitals.

The successful candidate will have a proven track record of managing high-volume and pressurized environments, with a strong focus on customer responsiveness and revenue capture. You will lead the management and progressive development of high-quality services, working closely with our revenue cycle teams and third-party sponsors.

Key Responsibilities:

  1. Lead the day-to-day operational aspects of a high-volume environment.
  2. Manage staff appraisals and professional development plans.
  3. Act as the point of escalation for patient complaints, ensuring timely and professional resolution.
  4. Comply with all HCA policies and procedures.
  5. Work collaboratively with facility staff, revenue cycle teams, and third-party sponsors.

What We Offer:

  • 25 days holiday per year, increasing with service.
  • Private healthcare insurance.
  • Private pension contribution.
  • Season ticket loan and cycle to work scheme.
  • Group life assurance.
  • Critical illness cover.
  • Enhanced maternity and paternity pay.
  • Corporate staff discounts.
  • Comprehensive range of flexible health, protection, and lifestyle benefits.

About Us:

HCA Cancer Network is a leading provider of privately funded healthcare, with a commitment to delivering high-quality services and exceptional patient care. We offer a supportive and inclusive work environment, with opportunities for career progression and professional development.