Customer Service Representative

2 days ago

Accrington, Lancashire, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Colleague at Tesco Baxenden Express. As a Colleague, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Availability Window

We require our Colleagues to be available to work during the following times:

  • Wednesdays: 16:15 - 23:00
  • Thursdays: 16:15 - 23:00

What We Offer

As a Colleague at Tesco, you will enjoy a range of benefits, including:

  • Competitive hourly rate starting at £12.02, increasing to £13.15 for stores within the M25
  • Guaranteed minimum of 16 hours per week, with opportunities to work fewer hours
  • Access to free wellbeing services and a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Uniform provided and policies to support you for all of life's moments, big and small

Responsibilities

As a Colleague, you will be responsible for:

  • Providing exceptional customer service and greeting customers with a smile
  • Building rapport with customers and making decisions that are right for them
  • Working well within a team and communicating openly with others
  • Being knowledgeable about our products and services and making recommendations to customers
  • Handling products with care to maintain quality and ensure they reach customers in the best condition

Requirements

To be successful in this role, you will need:

  • A passion for delivering great service and a commitment to customer satisfaction
  • The ability to build rapport with customers and make decisions that are right for them
  • Excellent communication and teamwork skills
  • A willingness to learn and take on new challenges

What's in it for You

As a Colleague at Tesco, you will enjoy a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a rewarding career, we encourage you to apply for this role.

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