Resident Experience Director

2 days ago


London, Greater London, United Kingdom CIH International Housing Group Full time

**Job Overview:**

CIH International Housing Group is seeking a Resident Experience Director to join our team. As a key member of our property management team, you will be responsible for delivering exceptional resident experiences and driving business results across our communities.

**Responsibilities:

  1. Develop and implement resident-focused initiatives to enhance the living experience and drive resident satisfaction
  2. Manage and analyze data to inform decision-making and drive business results
  3. Lead cross-functional teams to deliver projects and initiatives that align with business objectives
  4. Build and maintain relationships with internal stakeholders to ensure seamless operations and effective communication

**Requirements:

  • Bachelor's degree in Business Administration, Marketing, or related field
  • 5+ years of experience in property management or a related field
  • Proven track record of driving business results and improving resident satisfaction
  • Strong leadership and communication skills, with the ability to motivate and inspire others

**What We Offer:

  • A competitive salary of £65,000 - £90,000 per year
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off
  • Ongoing training and development opportunities to enhance your skills and career growth
  • The opportunity to work with a dynamic and growing company that values innovation and excellence


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