Residences Experience Director

2 days ago


London, Greater London, United Kingdom AccorHotel Full time

About Us

Raffles London OWO Residences offers a unique opportunity to join a prestigious hospitality brand as a Residential Experience Director. This role is designed for individuals who are passionate about delivering exceptional experiences and are looking for a challenging and rewarding career opportunity.

As a key member of our team, you will be responsible for leading the residential concierge desk, developing and implementing strategies to enhance the resident experience, and working closely with internal stakeholders to deliver exceptional service.

Responsibilities:

  • Lead the residential concierge desk and develop strategic plans to enhance the resident experience
  • Collaborate with internal stakeholders to identify areas for improvement and implement changes
  • Maintain accurate records and reports on resident interactions and feedback

Requirements:

  • At least 5 years of experience in a similar role or related industry
  • Proven track record of delivering exceptional results and improving processes
  • Strong leadership and team management skills

Salary Estimate: £65,000 - £85,000 per annum



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