Resident Experience Manager

2 weeks ago


London, Greater London, United Kingdom Bupa Global Full time
Activity Coordinator Job Description

Estimated Salary: £24,000 - £29,000 per annum (dependent on location)

Job Summary

We are seeking an enthusiastic and organized Activity Coordinator to join our care home team. In this role, you will be responsible for planning and delivering engaging activities that promote resident well-being and quality of life.

Key Responsibilities
  • Plan and deliver activity sessions, including arts and crafts, baking, book clubs, and pub quizzes.
  • Liaise with external companies and performers to organize days out/events at the home.
  • Organize one-to-one sessions with residents, using reminiscing tools, puzzles, reading, or simply enjoying a cup of tea and conversation.
  • Support the home's social media channels as required.
Requirements
  • A creative thinker with a passion for delivering engaging activities.
  • Excellent communication and interpersonal skills.
  • Ability to manage budgets and maintain paperwork effectively.
  • Flexibility to work varied hours, including evenings and weekends.


  • London, Greater London, United Kingdom Barchester Healthcare Full time

    Job DescriptionWe're looking for an experienced Resident Experience Manager to join our team at Barchester Healthcare. As a key member of our care home team, you'll be responsible for ensuring that our residents receive exceptional care and support.Your Key ResponsibilitiesCreate tailored activities programmes that meet the needs of our residents.Work...


  • London, Greater London, United Kingdom Moda Living Ltd Full time

    Role Overview: We are seeking an experienced Resident Client Services Manager to join our team at Moda Living Ltd. This role involves creating new partnerships, building a rapport with the community, and showcasing the Moda brand.">">In this role, you will have the opportunity to push the boundaries of style, service, and community. You will focus on...


  • London, Greater London, United Kingdom Resident Hotels Full time

    About UsResident Hotels is a specialist Hotel Management platform that manages three hotel brands: The Resident, Sleeperz, and Cityroomz. We currently manage 10 hotels across the three brands.We are looking for a talented Cluster Revenue Manager who has a genuine interest in pursuing a career in hospitality. The successful candidate will be responsible...


  • London, Greater London, United Kingdom DiSRUPT Recruitment Agency | B Corp Full time

    Role SummaryWe are seeking a talented Community Manager to lead our resident experience team at DiSRUPT Recruitment Agency | B Corp. As a key member of our operations team, you will be responsible for creating an exceptional living environment for our residents.The successful candidate will have a strong customer focus, with excellent communication and...


  • London, Greater London, United Kingdom Service Care Solutions Full time

    Job Description:We are seeking a Resident Experience Coordinator to join our property management team at Service Care Solutions. As a key member of our team, you will be responsible for delivering exceptional customer service to our residents, ensuring their needs are met and exceeded.Key Responsibilities:You will manage a diverse portfolio of homes,...


  • London, Greater London, United Kingdom Ritz Recruitment Full time

    Ritz Recruitment is seeking a Resident Experience Lead to manage a fantastic build-to-rent organisation in West London.About the Role:As a key member of our team, you will be responsible for running the property, driving revenue, maintaining the brand, leading the team, ensuring resident satisfaction, and much more.Main Responsibilities:Run the property...


  • London, Greater London, United Kingdom CIH International Housing Group Full time

    **Job Overview:**CIH International Housing Group is seeking a Resident Experience Director to join our team. As a key member of our property management team, you will be responsible for delivering exceptional resident experiences and driving business results across our communities.**Responsibilities:Develop and implement resident-focused initiatives to...


  • London, Greater London, United Kingdom Pertemps London Full time

    Transform Resident Experiences:Pertemps London and Hammersmith & Fulham Council are seeking a Resident Experience Specialist to provide top-notch customer service and support to residents across various channels.About the Position:Collaborate with service providers to manage complex cases and deliver timely solutions.Act as a champion for excellent customer...


  • London, Greater London, United Kingdom AccorHotel Full time

    About UsRaffles London OWO Residences offers a unique opportunity to join a prestigious hospitality brand as a Residential Experience Director. This role is designed for individuals who are passionate about delivering exceptional experiences and are looking for a challenging and rewarding career opportunity.As a key member of our team, you will be...


  • London, Greater London, United Kingdom Cobalt Recruitment Full time

    Job DescriptionWe are seeking an accomplished Resident Experience Professional to join our team in West London. As a key member of our front of house team, you will be responsible for delivering exceptional customer service, maintaining the luxurious BTR development, and fostering a sense of community among residents.Key ResponsibilitiesSpearhead resident...


  • London, Greater London, United Kingdom Oyster Full time

    About the RoleAs a key member of our team, you will have the opportunity to drive exceptional resident experiences and lead a high-performing team in a forward-thinking BTR development in London. Your passion for people and property will be instrumental in creating a thriving community atmosphere, exceeding expectations at every touchpoint.The ideal...


  • London, Greater London, United Kingdom PropertyWeek4Jobs Full time

    We're looking for a highly skilled Relief Development Manager to join our team in the South East region. This role offers a unique opportunity to work in a dynamic environment, delivering exceptional customer service and contributing to the growth and success of our organization.Key Responsibilities:Conduct regular site visits to ensure the building's safety...


  • London, Greater London, United Kingdom DiSRUPT Recruitment Agency | B Corp Full time

    About the RoleWe are looking for a talented Lead Resident Experience Manager to join our team at our flagship PBSA site in North West London. As a key member of our operations team, you will be responsible for delivering unforgettable experiences for our residents, ensuring operational excellence, and driving revenue growth.The ideal candidate will have a...


  • London, Greater London, United Kingdom THANET DISTRICT COUNCIL Full time

    We are seeking an exceptional Resident Liaison Officer to join our Tenant and Leaseholder Services team. As a key member of our team, you will act as the primary point of contact for our residents affected by the project, providing clear information and support throughout the process.As a Resident Liaison Officer, you will be responsible for building and...


  • London, Greater London, United Kingdom Cobalt Consulting (UK) Ltd Full time

    About the OpportunityWe are seeking a Resident Experience Specialist to join our team in West London. This is an exciting opportunity for an individual with a passion for delivering exceptional customer experiences and a commitment to ongoing learning and development.The ideal candidate will have experience working in a customer-facing role, preferably in...


  • London, Greater London, United Kingdom Care UK Full time

    Senior Care Assistant OpportunityCare UK is seeking a highly motivated and empathetic Care Team Leader to lead our team and deliver exceptional resident care.About the JobOversee and supervise shifts, guiding care assistants in delivering high-quality resident care.Develop and implement personalized care plans in collaboration with families and healthcare...


  • London, Greater London, United Kingdom CV-Library Full time

    We are seeking a Resident Experience Officer to join our team at Brookwater House, a luxurious care home in Enfield.About the RoleAs a Resident Experience Officer, you will be responsible for creating a positive and enjoyable experience for our residents.Your role will involve planning and coordinating activities that promote their physical and mental...

  • Care Home Manager

    5 days ago


    London, Greater London, United Kingdom NHS Jobs Full time

    Job DescriptionWe are seeking a Care Home Manager - Resident Experience to join our award-winning team. In this role, you will be responsible for delivering exceptional care to our residents, working closely with our experienced team to ensure that our residents receive the best possible care.Your focus will be on providing a safe and supportive environment...


  • London, Greater London, United Kingdom Vox Network Consultants Full time

    Job DescriptionVox Network Consultants is a leading provider of community services, and we are seeking an experienced professional to join our team as a Head of Resident Experience. This is a unique opportunity to make a real difference in the lives of our residents and contribute to the success of our organisation.The successful candidate will have a proven...


  • London, Greater London, United Kingdom AccorHotel Full time

    About the RoleAs a Night Residences Concierge Assistant, you will play a vital role in ensuring the smooth operation of our overnight concierge desk. You will be responsible for providing exceptional service to our residents and working closely with other departments to deliver high-quality results.We are looking for a highly skilled and experienced...