Resident Experience Officer

2 weeks ago


London, Greater London, United Kingdom CV-Library Full time

We are seeking a Resident Experience Officer to join our team at Brookwater House, a luxurious care home in Enfield.

About the Role

As a Resident Experience Officer, you will be responsible for creating a positive and enjoyable experience for our residents.

Your role will involve planning and coordinating activities that promote their physical and mental wellbeing. You will also support colleagues in maintaining their wellbeing and lead by example in creating a positive atmosphere.

A good understanding of the local area and knowledge of community groups is beneficial, as residents often participate in days out and events. Strong verbal and written communication skills are essential for care planning and activity engagement documentation.

Salary and Benefits
  • A salary of £34,000 per annum above market average.
  • A workplace pension scheme available.
  • Ongoing development opportunities to enhance your skills.
  • Potential for career advancement within the company.
  • A refer a friend bonus up to £750 per referral, subject to terms and conditions.


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