Current jobs related to Residences Guest Experience Director - London, Greater London - RAFFLES

  • Guest Experience Specialist

    6 days ago

    London, Greater London, United Kingdom Guest Experience Full time

    **About Us:**Meliá Hotels is a leading global hospitality company with a rich history of delivering exceptional guest experiences. Our commitment to excellence drives us to continuously improve and innovate, ensuring that our guests feel valued and cared for throughout their stay.Estimated Salary: €28,000 - €38,000 per annum, depending on location and...

  • Guest Experience Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewRapport Guest Services is seeking an experienced Guest Experience Coordinator to join our team. As a key member of our corporate reception services team, you will be responsible for delivering exceptional guest experiences and providing top-notch customer service to our clients and their employees.Key Responsibilities:To actively welcome guests...

  • Guest Experience Director

    1 month ago

    London, Greater London, United Kingdom Taste Hospitality Recruitment Limited Full time

    Are you a seasoned hospitality professional looking for a new challenge?We are seeking an experienced Guest Experience Director to join our team at Taste Hospitality Recruitment Limited.The successful candidate will have a proven track record in guest services management and be passionate about delivering exceptional service in a luxury hotel setting.The...

  • Guest Experience Director

    1 month ago

    London, Greater London, United Kingdom Visit Greenwich Full time

    Job DescriptionWe are seeking a Guest Experience Director to join our team at IFS Cloud Cable Car in North Greenwich Terminal, London. As a key member of our operations team, you will be responsible for ensuring the safe and consistent delivery of high-quality guest service standards.Key Responsibilities:Manage the safety of all members of the public, staff,...

  • Guest Experience Director

    1 week ago

    London, Greater London, United Kingdom Royal Caribbean Group Full time

    About the RoleThe Guest Experience Director is responsible for establishing and driving a positive working environment that focuses on operational goals, training, leadership development, and recognizing overall team performance.Leading by example and from the front of the house, this role is the ship's advocate for delivering outstanding service to guests...

  • Guest Experience Director

    5 days ago

    London, Greater London, United Kingdom COREcruitment Ltd Full time

    Guest Experience DirectorWe seek an accomplished Guest Experience Director to spearhead catering operations and drive exceptional guest experiences at a multi-faceted venue in London.About the Position:Lead a team in delivering outstanding service across multiple concessions, fostering a culture of excellence.Oversee day-to-day operations, ensuring...

  • Residence Manager

    2 weeks ago

    London, Greater London, United Kingdom 47 Park Street, Grand Residences by Marriott Full time

    Be the Face of Our Luxury ResidenceWe are seeking a seasoned Front Desk Guest Service Associate to join our esteemed team at 47 Park Street, Grand Residences by Marriott. As a key ambassador for our luxury residence, you will be responsible for delivering unparalleled service to our discerning guests.Key responsibilities will include:Welcoming guests with a...

  • Director of Guest Experience

    1 week ago

    London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    Job Description:We are seeking a highly skilled Director of Guest Experience to join our team at The Carlton Tower - Reception.About the Role:The successful candidate will be responsible for crafting distinctive guest experiences, managing hotel operations, and leading the Guest Services Team. This is an excellent opportunity to leverage your expertise in...

  • Culinary Director

    2 weeks ago

    London, Greater London, United Kingdom Elysian Residences Full time

    About the OpportunityElysian Residences offers a unique chance to work in a dynamic and growing organization dedicated to providing luxury retirement living experiences. Our Head Chef will play a pivotal role in shaping the culinary direction of our company, driving excellence in food quality, presentation, and customer satisfaction.This is an excellent...

  • Strategic Guest Experience Manager

    1 month ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    **Job Summary:**Rapport Guest Services is seeking a skilled Deputy Guest Services Manager to lead our Ambassador team in delivering exceptional guest experiences.As a Deputy Guest Services Manager, you will be responsible for creating a thriving workplace and ensuring your team is satisfied in their job and work environment. You will act as a role model by...

  • Residences Experience Director

    2 weeks ago

    London, Greater London, United Kingdom AccorHotel Full time

    About UsRaffles London OWO Residences offers a unique opportunity to join a prestigious hospitality brand as a Residential Experience Director. This role is designed for individuals who are passionate about delivering exceptional experiences and are looking for a challenging and rewarding career opportunity.As a key member of our team, you will be...

  • Resident Experience Director

    3 days ago

    London, Greater London, United Kingdom CIH International Housing Group Full time

    **Job Overview:**CIH International Housing Group is seeking a Resident Experience Director to join our team. As a key member of our property management team, you will be responsible for delivering exceptional resident experiences and driving business results across our communities.**Responsibilities:Develop and implement resident-focused initiatives to...

  • Customer Service Representative

    6 days ago

    London, Greater London, United Kingdom Guest Experience Full time

    **Company Overview:**Meliá Hotels is a global hospitality company that offers exceptional guest experiences through its network of hotels worldwide. With a commitment to excellence, our team members are the driving force behind delivering unforgettable moments for our guests.Estimated Salary: €25,000 - €35,000 per annum, depending on location and...

  • Telephone Operations Agent

    1 week ago

    London, Greater London, United Kingdom Guest Experience Full time

    **Job Title:**We are seeking a skilled Guest Service Line Agent to join our team in providing exceptional customer service through our telephone operations. As a key member of our Guest Experience department, you will be responsible for handling guest requests, resolving issues, and promoting hotel services and products to drive revenue growth.Salary...

  • Director of Guest Experience

    2 weeks ago

    London, Greater London, United Kingdom WSH Group Full time

    We are seeking a Director of Guest Experience to join our team at WSH Group. As a key member of our hospitality team, you will be responsible for ensuring exceptional event experiences for our clients.This role requires a high level of financial acumen, with the ability to monitor financial performance and identify cost-saving opportunities.Key...

  • Guest Experience Specialist

    7 days ago

    London, Greater London, United Kingdom 47 Park Street, Grand Residences by Marriott Full time

    About the RoleThe successful candidate will have excellent communication skills and be able to work independently in a fast-paced environment. You will be required to process guest check-ins and check-outs, handle room assignments and key distribution, and respond to guest inquiries and requests.

  • Global Guest Experience Director

    7 days ago

    London, Greater London, United Kingdom Hurtigruten Group Full time

    Job TitleGlobal Guest Experience DirectorAbout the RoleWe are seeking an experienced and dynamic professional to lead and optimize operational excellence across our Global Guest Excellence Center. This is an exciting opportunity to have a significant impact on our Guest Booking and Servicing experience for both direct guests and indirect guests through our...

  • Guest Experience Ambassador

    2 weeks ago

    London, Greater London, United Kingdom Accor Hotels Full time

    About the RoleWe are seeking a highly skilled and experienced Guest Experience Ambassador to join our team at SLS Dubai Hotel and Residences. As a Guest Experience Ambassador, you will be responsible for delivering exceptional service to our guests and ensuring that their stay is nothing short of outstanding.Key ResponsibilitiesProvide excellent customer...

  • Executive Director of Guest Experience

    1 week ago

    London, Greater London, United Kingdom HSH Group The Peninsula Hong Kong Full time

    The Peninsula London is seeking an experienced Executive Director of Guest Experience to lead our spa and wellness operations. This is an exciting opportunity to shape the future of our wellness programs and contribute to the growth and success of our business.You will be working closely with our sales and marketing teams to develop and promote our wellness...

  • Executive Culinary Director

    7 days ago

    London, Greater London, United Kingdom Elysian Residences Full time

    About the RoleWe are seeking an exceptional Executive Culinary Director to join our team at Elysian Residences. As a leader in the culinary field, you will be responsible for overseeing the kitchen operations and ensuring the highest standards of quality and safety.ResponsibilitiesLead and manage the kitchen team, promoting a culture of excellence and...

Residences Guest Experience Director

1 month ago

London, Greater London, United Kingdom RAFFLES Full time
Job Summary

We are seeking an experienced Luxury Residential Concierge Service Lead to join our team at Raffles London OWO Residences. As a key member of our concierge team, you will be responsible for leading and supervising the day-to-day operation of the residential concierge desk.

Key Responsibilities

Your key responsibilities will include:

  • Supervising the residential concierge desk and ensuring exceptional guest experiences
  • Collaborating with various departments to provide seamless operations and exceed resident expectations
  • Managing delivery and service targets to ensure a high-quality level of service
Requirements

To be successful in this role, you will need:

  • Experience in luxury hospitality or residential management
  • Excellent leadership and supervisory skills
  • Strong communication and interpersonal skills
  • Ability to work under pressure and manage multiple tasks
Salary Information

The estimated salary for this role is £65,000 - £75,000 per annum, depending on experience.