Resident Experience Specialist
3 weeks ago
Transform Resident Experiences:
Pertemps London and Hammersmith & Fulham Council are seeking a Resident Experience Specialist to provide top-notch customer service and support to residents across various channels.
About the Position:
- Collaborate with service providers to manage complex cases and deliver timely solutions.
- Act as a champion for excellent customer service, contributing to continuous improvement initiatives.
Requirements:
- Experience working in customer-facing roles, preferably in a public sector or call centre environment.
What You'll Gain:
- Extensive training and support to develop your skills in council services.
- Opportunity to work in a diverse and dynamic team focused on delivering exceptional resident outcomes.
The estimated salary for this role is approximately £25,000 per annum, depending on qualifications and experience.
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