Enterprise Implementation Specialist

3 weeks ago


Maidenhead, Windsor and Maidenhead, United Kingdom PDI Technologies Full time

About Us

">

PDI Technologies is a leading provider of enterprise management software solutions for the convenience store and petroleum industries.

Job Description">

We are seeking an experienced Enterprise Implementation Specialist to join our professional services team.

Key Responsibilities">
  • Project Management: Implement and configure our products to solve customer business needs using disciplined project management methodology and tools.
  • Budget Management: Manage project budgets, including forecasting revenue and billing.
  • Scope and Estimation: Scope and estimate effort required for small and medium implementation projects.
  • Project Planning: Develop detailed project plans to guide clients, staff members, and project teams.
  • TASK MANAGEMENT: Identify and assign project tasks based on the skill sets, experience, and strengths of staff members.
  • Performance Monitoring: Monitor project performance to ensure timely delivery.
  • Reporting: Compile and submit project status reports to clients, management, and other stakeholders.
  • Stakeholder Management: Work effectively with relevant stakeholders for efficient project implementation.
  • Leadership and Communication: Develop excellent leadership, customer relations, and communication skills to liaise effectively with all project stakeholders.
  • Customer Service: Provide excellent high-touch customer service, building strong relationships and ensuring that each customer is a reference.
  • Technical Knowledge: Understand from a high level, the technical aspects of our software, including application architecture and infrastructure.
  • Risk Assessment: Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that implementations stay on schedule.
Requirements">
  • Please note you will be required to travel up to 25% of the time.
  • There is currently a hybrid working arrangement where you are expected to be in the office 3 days every week (Tuesdays/Wednesdays/Thursdays).


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