Service Development Manager
4 weeks ago
Job Title: Service Development Manager
Babcock International Group is seeking a skilled Service Development Manager to join our team in Corsham, Wiltshire. As a Service Development Manager, you will play a crucial role in preparing and developing proposals for new services in support of the Skynet Service Delivery Wrap contract.
The Role
As a Service Development Manager, you will be responsible for managing responses to customer service requests, including the development and coordination of inputs to the service proposals. You will also establish and lead multi-functional teams to achieve objectives within set timelines, budgets, and quality standards.
Key Responsibilities
- Establish and lead multi-functional teams to achieve objectives within set timelines, budgets, and quality standards.
- Facilitate meetings, supporting the presentation of proposals at internal gate meetings in line with the governance process.
- Identify business opportunities and lead Babcock's response to customer requirements for incremental business.
- Implement continuous improvement to the way the department operates.
Requirements
- Understanding and/or experience of ITIL V3 or v4.
- Bid Management: Association of Proposal and Bid Management Professionals (APMP) and Shipley bid management techniques.
- Understanding of commercial and/or satellite communications.
Qualifications
- Project Management qualifications and experience in one of the following or similar: Association for Project Management (APM) Project Fundamentals Qualification (PFQ), Project Management Institute (PMI) Certified associate in project management (CAPM).
Security Clearance
The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.
What We Offer
- Generous holiday allowance.
- Matched contribution pension scheme up to 8% of salary, with life assurance.
- Employee share scheme.
- Employee shopping savings portal.
- Payment of Professional Fees.
- Reservists in the armed forces receive 10-days special paid leave.
- Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement.
- 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity.
- Flexible working – we give people more options to better integrate their work and personal life, whilst ensuring that business needs are met.
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