Customer Service Supervisor

1 day ago


Retford, Nottinghamshire, United Kingdom George's Tradition Full time
Hospitality Shift Manager Opportunity

We are seeking an experienced Hospitality Shift Manager to join our team at George's. As a key member of our operations team, you will be responsible for managing shift rotas and ensuring adequate staffing levels in one of our award-winning takeaways.

The role offers a unique opportunity to develop your leadership skills in a fast-paced customer-facing environment. Your primary responsibilities will include:

  • Coordinating orders with suppliers and completing weekly stock checks
  • Maintaining high standards of cleanliness and hygiene
  • Supervising and positively leading a team of customer service and kitchen staff

You will also have the opportunity to learn and grow as a leader every day, with a clear progression path to a General Manager position in our expanding business.

To succeed in this role, you will need:

  • Experience in a fast-paced, customer-facing hospitality or catering environment
  • A driving license (essential for the role)
  • The ability to thrive in a customer-focused and leadership role
  • An enthusiastic and positive attitude, with a passion for delivering great customer service and quality food standards

In return, we offer:

  • A competitive salary of up to £27,000 per annum
  • Monthly and quarterly bonuses
  • 28 days holiday (pro-rata'd where appropriate)
  • Rota's given in advance
  • Real chances of growth and career development across our well-known brand
  • A real family culture, where we work together and share our experiences and success
  • Discounts across all of our sites


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