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Commercial Partnership Development Manager

1 month ago

London, United Kingdom WHSmith Full time
About the Role

As a Commercial Partnership Development Manager at WHSmith, you will play a key role in driving the company's growth and development in partnership with our stakeholders.

The purpose of this exciting new role is to steer our development and growth in partnerships for WHSmith Travel, utilising your expertise in commercial performance and partnership management.

Key Responsibilities:

  • Commercial Performance Management - Provide a deep understanding of the commercial performance of all partnerships and ensure that all levers are fully maximised.
  • Target Setting and Achievement - Have responsibility for sales, waste, availability, and margin targets for all partnerships, including targets agreeing with the partnership and internally within WHSmith.
  • Partnership Management - To understand the margin of each partnership and ensure that any issues are flagged and actioned with the partnerships.
  • Commercial Strategy Development - To ensure that all set up has been completed by the relevant stakeholders to represent any pricing changes, menu changes or other set up requirements.
  • Budget Management - To action key commercial VCO drivers to deliver budgets within partnerships.
  • Stakeholder Management - Coordinate and action key commercial asks of the partnerships on behalf of key stakeholders, coordinating responses and ensuring full settlements and actions as required.
  • Supply Chain and Ranging - To action with the partnerships key changes to be made to supply chain and ranging etc in order to improve margin and sales.
  • Risk and Opportunity Management - Flag and action risk and opportunities on the P&Ls by partnerships.
  • Commercial Performance Reporting - To be able to articulate internally the commercial performance of all partnerships and to participate in key trading meetings and forums.
  • Partnership Governance - To provide the commercial performance input into all partnership governance meetings.
  • Franchise Management - Deep understanding of the Franchise models and the opportunities and risks and levers that can be pulled to maximise return.
  • Financial Accounting - To assist in all, follow up with partners as required regarding financial accounting issues through settlement processes.
  • Performance Insights - Using all the data available to gain insights into performance and make recommendations for action with current partnerships.
  • Market Analysis - Work with Insights team to have a current and appropriate view of partnerships role in WHSmith – new and current.
  • Partner Strategy - To provide current market analysis of partnership opportunities and the markets we should be in.
  • FA and Contract Negotiations - Assist in FA and contract negotiations providing supporting insight and analysis.
  • Channel and Partner Strategy - Provide and keep updated a channel and partner strategy for the next 3 years.
  • KPI Performance and Compliance - To articulate the KPI performance of the Partnerships and flag any risks of compliance.
  • Joint Business Plan Development - To feed into and guide the strategy for the Joint Business Plans for all the Partnerships to ensure they are robust with actions to drive growth organically.
About You

We are looking for a highly skilled and experienced Commercial Partnership Development Manager to join our team at WHSmith. The ideal candidate will have:

  • First-hand experience at managing trade for franchise Partnerships
  • Advanced levels of Excel and PowerPoint
  • Ability to drive clear actions from analysis
  • Understanding of the retail and hospitality markets and how they would perform in Travel
  • Experience of managing levers in a Franchise Agreement
  • Good negotiation skills
  • Outstanding communication skills that can adapt to different styles
  • Evidence of stakeholder management across multiple teams
  • Excellent understanding of P&L analysis and the ability to drive improvement
  • Evidence of driving commercial performance through a Hospitality partnership and through a Joint Business Plan
  • Managing relationships with integrity
About WHSmith

WHSmith is a globally recognised brand present in over 30 countries around the world. We are proud to have grown and evolved into a diverse group of over 11,000 colleagues, all on the same journey to a better business through our commitments to our planet, people and the communities we serve.

Our mission is simple - to create value for our stakeholders by providing a platform for global brands responsible for essentials and technology in airports (including our InMotion stores), hospitals, rail stations and other markets.

As a company, we are committed to creating an environment where people can be creative and trailblazing in order to do their best work.

What We Offer

We offer a competitive package including:

  • Annual bonus based on company and personal performance
  • Hybrid working model from home and in the office
  • 25 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
  • Finish at 4pm on a Friday
  • Competitive pension contribution
  • Staff discount card for stores and online

We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture at all levels. It's perfect for people who are happy to use their initiative and embrace life outside their comfort zone.