Partnerships Commercial Manager

3 weeks ago

London, United Kingdom WHSmith Full time

Job Purpose

At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. That’s why our Partnerships team is passionate about creating an environment where people can be creative and trailblazing to do their best work. The purpose of this exciting new role is to steer our development and growth in Partnerships for WHSmith Travel.


What you’ll do

  • Providing the understanding of the commercial performance of all partnerships and ensuring that all commercial levers are fully understood.
  • Reviewing and inputting into sales, waste, availability, and margin targets for all partnerships supporting with the process to agree with the partnership and internally within WHSmith.
  • To understand margin of each partnership and ensure that any issues are flagged and actioned with the partnerships. Coordinate and action key commercial asks of the partnerships on behalf of key stakeholders coordinating responses and tracking actions through to completion as required.
  • To action with the partnerships key changes to be made to supply chain and ranging etc to improve margin and sales.
  • To action key seasonal fixed buys/menu changes ensuring volumes and pricing actions maximise opportunity and profit.
  • Working closely with finance to identify and action risks and opportunities on the P&Ls of partnerships.
  • To be able to articulate internally the commercial performance of all partnerships and to participate in key trading meetings and forums.
  • To provide the commercial performance input into all partnership governance meetings


Who you are

  • Advanced levels of excel and PowerPoint.
  • Ability to recommend/drive clear actions from analysis.
  • Good negotiation skills
  • Strong communication skills that can adapt to different styles.
  • Evidence of stakeholder management across multiple teams
  • Managing relationships with integrity
  • Understanding of the retail and hospitality markets and how they would perform in Travel.
  • Understanding of P&L analysis and the ability to drive improvement.
  • Evidence of driving commercial performance through a Franchise/Concession partnership and through a Joint Business Plan


Who we are

Celebrating 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 11,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people, and the communities we serve.

For UK Travel our mission is simple - to create value for our stakeholders by providing a platform for global brands responsible for essentials and technology in airports (including our InMotion stores), hospitals, rail stations and other markets. Our office is based in a buzzing part of central London close to Liverpool Street Station. We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture at all levels. It’s perfect for people who are happy to use their initiative and embrace life outside their comfort zone.


What we can offer you

  • Competitive salary and car allowance
  • Annual bonus based on company and personal performance.
  • Hybrid working model from home and in the office.
  • 25 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday.
  • Finish at 4pm on a Friday
  • Competitive pension contribution
  • Staff discount card for stores and online

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