Insurance Business Growth Manager

10 hours ago


Fareham, Hampshire, United Kingdom HSBC Global Services Limited Full time

About the Role

HSBC Global Services Limited is seeking an experienced Insurance Business Growth Manager to join our team in a growing business. This is a fantastic opportunity to develop your skills and knowledge in insurance sales, customer service, and business development.

Job Description

The Insurance Business Growth Manager will be responsible for providing high-quality support and assistance to our intermediary partners across various elements of their life application journey. Key responsibilities include:

  • Resolving adviser queries effectively and efficiently
  • Managing broker relationships through telephone, email, and other communication channels
  • Achieving consistent positive adviser feedback through measured interactions
  • SUPPORTING THE COMMERCIAL/PRODUCT/PROPOSITIONAL ELEMENTS OF NEW AND EXISTING PARTNERSHIPS TO PROVIDE FEEDBACK TO BUSINESS COLLEAGUES TO HELP SHAPE THE PROPOSITION ON A CONTINUOUS BASIS
  • Delivering exceptional customer experience and service level for external intermediary partnerships
  • Working closely with the BDM team to identify coaching and development opportunities with advisers and firms
  • Effective risk management – Identifying risks and working with your Line Manager and wider risk function to ensure ongoing protection of business and functions

Requirements

The ideal candidate for this role will have:

  • Experience working in relevant environments, i.e., Financial Services or related disciplines
  • Experience working in relevant markets/context, i.e., UK external Intermediary Market
  • Past working experience in relevant roles, i.e., Working with brokers/advisers across a range of communication channels
  • Proven experience of leading the delivery of excellent broker/customer service and proactively looking for innovative ways to improve the service delivered to brokers/customers
  • Excellent written and spoken communication skills with experience of successfully influencing others
  • Built effective networks both internally and externally and created opportunities for others to work collaboratively
  • A comprehensive understanding of regulatory frameworks and compliance requirements associated with financial services and experience of working within these

Compensation and Benefits

The estimated annual salary for this role is £50,000 - £60,000, depending on experience. In addition to a competitive salary, we offer a range of benefits, including professional development opportunities, flexible working arrangements, and a comprehensive rewards package.



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