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Administrative Support Assistant

2 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

About the Role

We are seeking a highly organized and detail-oriented Administrative Support Assistant to join our team at University Hospitals of North Midlands NHS Trust. As an Administrative Support Assistant, you will play a vital role in ensuring the smooth operation of our outpatient clinics, providing exceptional patient care and support to our patients and staff.

Key Responsibilities

  • Provide administrative support to the outpatient department, including managing appointments, patient records, and correspondence.
  • Communicate effectively with patients, relatives, and healthcare professionals to ensure seamless communication and coordination of care.
  • Work closely with the Clinic Administration team to develop a wide knowledge of specialties and ensure a good patient experience.
  • Manage and maintain accurate records, reports, and databases to ensure efficient and effective administrative processes.
  • Provide excellent customer service, responding to patient queries and concerns in a timely and professional manner.

About Us

University Hospitals of North Midlands NHS Trust is a leading healthcare provider in the North Midlands, serving a population of over three million people. We are proud to offer a wide range of development opportunities for our staff, and we are committed to creating a culture of inclusion and diversity.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A supportive and inclusive work environment.
  • Access to training and development programs.

How to Apply

If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a covering letter, to [insert contact information].