Administrative Support Assistant

3 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

Job Summary

We are seeking a highly organized and detail-oriented Administrative Support Assistant to join our team at University Hospitals of North Midlands NHS Trust. As an Administrative Support Assistant, you will play a crucial role in ensuring the smooth operation of our outpatient clinics, working closely with the Clinic Administration teams to allocate appointments and manage patient queries.

Main Responsibilities

Key responsibilities of the role include:

  • Providing administrative support to the Clinic Administration teams, including managing patient appointments and queries
  • Communicating effectively with patients, relatives, and external bodies to ensure a high level of patient satisfaction
  • Working closely with the Outpatient department to develop a wide knowledge of specialties and promote effective communication
  • Ensuring that all available capacity is fully utilized and that appointments are allocated efficiently

About Us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country, serving around three million people. We are proud to offer a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfill their true potential.

We are committed to being a diverse and inclusive employer, fostering a culture in which all staff feel valued and respected. If you are a motivated and organized individual who is passionate about delivering excellent patient care, we would love to hear from you.



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