**Leisure Operations Manager**, **Catering Department Supervisor**, **Customer Service Manager**
5 days ago
About Us
Places Leisure is a leading social enterprise that prioritizes community development and customer satisfaction. Our mission is to create active places and healthy people for communities to thrive.
About the Role
We are seeking a highly skilled and experienced Leisure Operations Manager to join our team. As a key member of our catering department, you will be responsible for ensuring the smooth and effective operation of our food and beverage services.
Key Responsibilities
- Deputize and assist the Store Manager in overseeing all catering operations, including the Costa Store, bars, events, and vending.
- Maintain exceptional standards in customer service and processes throughout the catering operation.
- Train and coach Barista Maestros to ensure high-quality service and product delivery.
- Ensure commercial objectives and legislative compliance activities are met.
Requirements
- Proven people management skills, including planning, organization, coaching, communication, delegation, and motivation.
- Able to hold or obtain required licenses, such as driving, premises license (alcohol), food safety level 2, and allergen awareness.
- At least one year of experience as a Barista Maestro or equivalent.
What We Offer
- A comprehensive benefits package, including the Real Living Wage foundation, bonus scheme, health and fitness membership, flexible working, and more.
- Opportunities for ongoing personal learning and development.
- Access to our company pension scheme and cashback plan for healthcare costs.
- Discounts on activities, center shop, and cafes.
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Staines-upon-Thames, Surrey, United Kingdom Places Leisure Full timeAbout the RoleWe are Places Leisure, a leading social enterprise that believes in creating active places and healthy people for communities to thrive. As a key member of our team, you will play a vital role in ensuring the smooth and effective operation of our catering department.Key ResponsibilitiesDeputise and assist the Store Manager across all catering...
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Staines-upon-Thames, Surrey, United Kingdom Places Leisure Full timeAbout the RoleWe are Places Leisure, a leading social enterprise that believes in creating active places and healthy people for communities to thrive. As a key member of our team, you will play a vital role in ensuring the smooth and effective operation of our catering department.Key ResponsibilitiesDeputise and assist the Store Manager across all catering...
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