Patient Safety Investigation Lead

5 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full time
About the Role

We are seeking a highly skilled and experienced Patient Safety Investigation Lead to join our forward-thinking Patient Safety Team at the North East Ambulance Service NHS Foundation Trust.

Key Responsibilities
  • Oversee the implementation of the National Patient Safety Incident Response Framework, ensuring compliance with regulatory requirements and industry best practices.
  • Lead the coordination of patient safety investigations, analyzing incidents and formulating learning outcomes to drive improvement and reduce risk.
  • Develop and maintain effective mechanisms for sharing lessons learned from patient safety events, both internally and externally, to promote a culture of safety and transparency.
  • Collaborate with cross-functional teams to identify trends and areas for improvement, driving proactive measures to mitigate risks and enhance patient care.
  • Provide expert guidance and support to staff on patient safety incident management, LFPSE reporting, and CNST/NHSLA requirements.
  • Develop and deliver training programs to enhance staff knowledge and skills in patient safety, human factors, and quality improvement.
  • Contribute to the development and implementation of policies and procedures related to patient safety, ensuring alignment with Trust and national standards.
About Us

The North East Ambulance Service NHS Foundation Trust is a leading provider of emergency medical services, serving a population of 2.6 million across Northumberland, Tyne & Wear, County Durham, and Tees. We employ 3,500 staff in 63 locations, delivering safe, effective, and responsive care to our patients.

We value diversity and inclusion, striving to create a workplace that reflects the communities we serve. We are committed to delivering high-quality patient care, driving innovation, and promoting a culture of safety and transparency.

Requirements
  • Significant experience in human factors and patient safety, with a strong understanding of regulatory requirements and industry best practices.
  • Education to degree level in a relevant subject, with evidence of continuous professional development at postgraduate level.
  • Teaching and mentorship qualifications or demonstrable experience, with a strong ability to communicate complex information effectively.
  • Accredited leadership programs or willingness to work towards, with a proven track record of leading change management projects.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and growth. As a Patient Safety Investigation Lead, you will have the opportunity to make a meaningful impact on patient safety, driving improvement and reducing risk across our organization.



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