Housing Services Manager Lead
3 weeks ago
We are seeking a highly skilled Housing & Customer Services Manager to join our team at Ark Housing Association in Belfast. As a key member of our leadership, you will be responsible for delivering exceptional housing services and customer experience that meet the highest standards.
Key Responsibilities- Provide strategic leadership and direction to ensure effective housing services delivery.
- Develop and implement policies, procedures, and practices to enhance customer engagement and satisfaction.
- Lead a team of professionals to deliver high-quality services, achieve targets, and improve performance.
- A third-level qualification (Degree or equivalent) in a relevant field or significant experience in a related area.
- A minimum of three years' experience in a management/supervisory role within the social housing sector.
- Working knowledge of Data Protection legislation, Equality legislation, and Housing legislation.
- Excellent IT skills, particularly with Microsoft Office products, and strong interpersonal and written communication skills.
- A competitive salary of up to £49,006, depending on experience.
- A contributory pension scheme with an employer contribution of 19%.
- An essential car user allowance of £1,239 per annum and mileage reimbursement at 45p per mile.
- 22 days annual leave, increasing to 27 days after five years' service and 32 days after ten years' service.
- 13 customary holidays per annum and hybrid working arrangements.
-
Housing Services Director
3 weeks ago
Belfast, United Kingdom Ark Housing Association Full timeWe are seeking a results-driven Housing & Customer Services Manager to join our team at Ark Housing Association in Belfast. As a key member of our leadership team, you will be responsible for leading the delivery of high-quality housing services, developing customer engagement strategies, and maintaining accurate records.About the RoleThis is an excellent...
-
Housing & Customer Services Manager
4 weeks ago
Belfast, United Kingdom Ark Housing Association Full timeHousing & Customer Services Manager (Full-time, Permanent Position) Ark Housing Association based in Belfast is a progressive Housing Association with ambitious plans for growth over the next five years.We are seeking to recruit an experienced and self-motivated individual to join our organisation as Housing & Customer Services Manager.Reporting to the...
-
Housing Services Director
3 weeks ago
Belfast, United Kingdom Ark Housing Association Full timeAbout Ark Housing AssociationArk Housing Association is a forward-thinking organization based in Belfast, committed to delivering exceptional housing and customer services. We are seeking an experienced and self-motivated individual to join our team as a Housing & Customer Services Manager. In this role, you will be responsible for providing high-quality,...
-
Ark Housing Manager
3 weeks ago
Belfast, United Kingdom Ark Housing Association Full timeAre you a motivated and experienced professional looking for a challenging role in the housing sector? We are seeking an exceptional Housing & Customer Services Manager to join our team at Ark Housing Association, based in Belfast.About the RoleWe offer a competitive salary of up to £49,006 (dependent on experience), plus a contributory pension scheme,...
-
Senior Housing Operations Lead
3 weeks ago
Belfast, United Kingdom Ark Housing Association Full timeAbout the RoleWe are seeking an experienced and motivated Housing & Customer Services Manager to join our team in Belfast. As a key member of our leadership team, you will be responsible for developing and implementing strategies to enhance customer engagement, improve service delivery, and drive business growth.ResponsibilitiesLead the development and...
-
Customer Experience Manager
3 weeks ago
Belfast, United Kingdom Ark Housing Association Full timeAbout UsWe are a progressive Housing Association with ambitious plans for growth over the next five years. Our mission is to provide innovative and high-quality housing and customer services that make a positive impact on our community. As a Housing & Customer Services Manager, you will play a vital role in shaping our future and driving excellence in...
-
Senior Housing Professional
3 weeks ago
Belfast, United Kingdom Ark Housing Association Full timeWe are seeking a highly skilled and experienced Housing & Customer Services Manager to join our team at Ark Housing Association in Belfast. As a key member of our leadership team, you will be responsible for delivering high-quality housing services, developing customer engagement strategies, and maintaining accurate records.About the RoleThis is an exciting...
-
Ark Housing Association Finance Professional
3 weeks ago
Belfast, United Kingdom Ark Housing Full timeArk Housing Association, a leading housing association based in Belfast, seeks a skilled Finance Officer to join their team. As a key member of the finance department, you will play a vital role in ensuring the smooth operation of financial functions and contributing to the achievement of organisational goals.Reporting to the Director of Finance & Corporate...
-
Scheme Coordinator, Brookvale House, Belfast
2 days ago
Belfast, United Kingdom Radius Housing Full timeOur Scheme Coordinators play a vital role in our independent living schemes. They are responsible for the day-to-day management of the schemes, enabling our tenants to live confidently, independently and positively in their own homes, and ensuring the safe and smooth operation of the Scheme. The role is at the heart of our delivery of services to our...
-
General Manager Front of House
2 weeks ago
Belfast, United Kingdom Kennedy Business Services Ltd Full timeJob DescriptionWe are seeking an experienced Front of House Leader to join our new hotel development in Belfast. As a key member of the senior management team, you will be responsible for leading the front-line team and driving operational excellence across all aspects of Front of House operations.About the RoleThis is an exciting opportunity to join a...
-
Housing Team Lead
3 weeks ago
Belfast, United Kingdom REED Specialist Recruitment Full timeHousing Team LeadWe are seeking an experienced Housing Team Lead to join our team at REED Specialist Recruitment in Belfast. The successful candidate will be responsible for leading and managing a team of housing professionals, ensuring the delivery of high-quality services to customers.Responsibilities:Lead and manage a team of housing professionalsDevelop...
-
Front of House Service Lead
3 weeks ago
Belfast, United Kingdom CPL Full timeThe RoleAs our Front of House Manager, you will oversee all Front Office operations and lead a team of experienced professionals. Your key responsibilities include:Ensuring exceptional guest experiences, meeting and exceeding expectations at every opportunity.Supervising, training, and evaluating Front Office and Guest Service staff to maintain the highest...
-
Team Leader, Homeless Services
7 days ago
Belfast, United Kingdom Ark Housing Full timeArk Housing is seeking to recruit an experienced and dedicated individual to join the Association as a Team Leader on a full-time permanent basis. Reporting to the Homeless Services Manager, the postholder will be responsible for supervising and leading the Homeless Services Team in the delivery of a high quality and comprehensive accommodation based...
-
Front Of House Manager
1 month ago
Belfast, United Kingdom Kennedy Business Services Ltd Full timeKennedy Recruitment is delighted to be working alongside a prestigious new hotel development in Belfast, set to open in early 2025, to recruit for a Front of House Manager a pivotal leadership role responsible for delivering exceptional guest service and operational excellence.This is an outstanding opportunity to join an exciting project and contribute to...
-
Front of House Service Lead
1 week ago
Belfast, United Kingdom Cpl Healthcare Full timeFront of House Manager OpportunityAre you a motivated and experienced hospitality professional looking for a new challenge? We have an exciting opportunity for a Front of House Manager to join our team at The Moxy Hotel Belfast.Key Accountabilities:Customer Experience: Deliver exceptional guest experiences, meeting and exceeding expectations at every...
-
Housing Centre Manager
3 weeks ago
Belfast, United Kingdom Northern Ireland Housing Executive Full timeJob Overview: As an Administrative Management Officer within the Northern Ireland Housing Executive, you will play a crucial role in supporting the delivery of our strategic objectives. This permanent post offers a competitive salary of £34,834 - £40,221 per annum, along with opportunities for career growth and development.Responsibilities:- Assist the...
-
Front of House Director
3 weeks ago
Belfast, United Kingdom Kennedy Business Services Ltd Full timeAbout the Company:Kennedy Business Services Ltd is a leading recruitment agency specialising in hospitality and tourism jobs. We are proud to be working alongside a prestigious new hotel development in Belfast to recruit for a Front of House Director.Your Responsibilities:Lead the Front of House team, overseeing all operations and ensuring the highest...
-
Front of House Operations Manager
3 weeks ago
Belfast, United Kingdom Kennedy Business Services Ltd Full timeJob Description:We are seeking an experienced Front of House Manager to join our team at a new hotel development in Belfast. As a key member of our staff, you will be responsible for delivering exceptional guest service and operational excellence. Your duties will include overseeing all Front of House operations, ensuring the highest standards of guest...
-
Front of House Leadership Role
2 weeks ago
Belfast, United Kingdom Kennedy Business Services Ltd Full timeJob DescriptionWe are seeking a skilled Front of House Manager to lead our team and deliver exceptional guest service at our new hotel development in Belfast. As a key member of our leadership team, you will be responsible for overseeing all Front of House operations, ensuring the highest standards of guest service and satisfaction.Responsibilities:Lead a...
-
Financial Services Manager
3 weeks ago
Belfast, United Kingdom NIFHA - Northern Ireland Federation of Housing Association Full timeArk Housing Association, a leading member of NIFHA - Northern Ireland Federation of Housing Associations, seeks an experienced Financial Services Manager to join its team. This is a fantastic opportunity to work in a dynamic finance function, contributing to the delivery of comprehensive financial services.The successful candidate will be responsible for...