Customer Support Specialist
1 month ago
We are seeking a talented Customer Support Specialist to join our team at Stark Danmark A/S. This role will be based in the Coventry area and will require strong communication skills, attention to detail, and the ability to work independently.
About the RoleThe ideal candidate will have experience in a customer-facing environment and possess intermediate competence level with Excel. They will be responsible for using Excel to generate and run reports, processing customer orders, making outbound calls and emails to suppliers, taking inbound customer service support calls, liaising with different parts of the business, and attending customer meetings via teams.
What We OfferWe provide a competitive salary and benefits package, including generous staff discounts, a supportive team environment where your contributions are recognized and valued, opportunities to grow your skills and career within our organization, and flexible working arrangements to help you balance work and life.
Our company is dedicated to providing top-quality products and exceptional service to our customers. If you're passionate about delivering great service and have a high attention to detail, we'd love to hear from you.
Key Responsibilities- Generating and running reports using Excel
- Processing customer orders
- Making outbound calls and emails to suppliers
- Taking inbound customer service support calls
- Liaising with different parts of the business
- Attending customer meetings via teams
- Intermediate competence level with Excel
- Experience in a customer-facing environment
- Passion for delivering great service
- High attention to detail
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