Support Worker

5 days ago


Guildford, Surrey, United Kingdom Riverside Full time
About the Role

We are seeking a dedicated and compassionate Support Worker to join our team at Riverside. As a Support Worker, you will play a vital role in providing high-quality care and support to our customers, helping them to achieve their goals and improve their overall well-being.

Key Responsibilities
  • Customer Support: Provide individualized support to customers, helping them to develop life skills, manage their finances, and access education and employment opportunities.
  • Risk Management: Identify and mitigate risks to customers, ensuring their safety and well-being at all times.
  • Teamwork: Collaborate with colleagues to deliver a comprehensive support service, sharing knowledge and expertise to achieve the best possible outcomes for customers.
  • Administration: Maintain accurate records and reports, using digital platforms to track customer progress and identify areas for improvement.
Requirements
  • Experience: Proven experience of working with vulnerable adults, delivering structured support and risk management.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Knowledge: Understanding of the barriers faced by vulnerable and diverse customer groups, with knowledge of current benefit systems and psychological or trauma-informed approaches to support.
About Us

Riverside is a leading not-for-profit social housing and regeneration organisation, owning or managing around 75,000 homes across the UK. We are committed to enhancing the everyday for all our customers, providing high-quality services that make a real difference to their lives.


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