Front Desk Coordinator

5 days ago


Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

Pursuing a career at Accor Hotel offers more than just a job – it's an opportunity to grow, learn, and make a lasting impact on our guests' lives. As a Multi-Skilled Receptionist, you'll form the first point of contact for our visitors, ensuring their stay is nothing short of memorable.

About the Role

This multifaceted position demands adaptability, resourcefulness, and a passion for delivering exceptional customer experiences. You'll work collaboratively with colleagues to enhance our services, constantly striving for improvement.

If you're a driven individual with a talent for building relationships and resolving issues, this could be the perfect fit for you.

Key Responsibilities
  • Deliver top-tier service, attending to guest needs and preferences.
  • Participate in food and beverage operations, supporting Breakfast Bar, Lunch, and Dinner teams.
  • Liaise with Reservations and Back Office Teams as required.

A successful candidate will require:

  • Excellent language skills, with fluency in English.
  • Proven problem-solving abilities and a willingness to adapt to changing circumstances.

Your hard work and dedication will be rewarded with:

  • An estimated minimum salary of £19,000 - £21,000 per annum (dependent on experience).
  • Enjoy free nights at UK hotels and half-price meals at any Accor restaurant.
  • Unlock discounted hotel rates at over 5,000 global Accor locations.
  • Cultivate your skills and career through our comprehensive Accor Academy.
  • Experience enhanced wellbeing support, catering to your professional and personal life.


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