Billing Administrator
2 weeks ago
We are 4Com, an award-winning telecoms company seeking a motivated and experienced Billing Administrator to join our billing team.
As a Billing Administrator, you will assist the billing team leader in setting up new customer bills, working closely with other departments and team members daily. You will also ensure that issues are resolved in a timely manner, managing customers' expectations, and providing excellent customer service.
Key responsibilities include:
- Setting up new customer bills
- Inputting customer billing information into our bespoke CRM system
- Handling customer queries relating to bills
- Managing the monthly billing process
- Escalating complaints to the Team Leader
- General administration duties
Benefits for a Billing Administrator at 4Com include:
- A starting salary of £23,500 per annum
- An exciting, fast-paced role with future progression opportunities
- 24 days holiday + bank holidays (increasing by 1 day each year)
- Refer a friend scheme
- Vodafone Advantage Discount
- Monthly Company Targeted Draw and Incentivised Lunches
- Discounted Gym Membership
- Employee Assistance Programme
- Cycle to work scheme
- Private Health Insurance (after a year of service)
- Company pension
We are looking for someone with:
- Previous experience in a customer service and administration environment
- Experience working in a fast-paced environment while delivering excellent customer service
- Strong communication and influencing skills
- Experience in complaints or customer retention departments (advantageous)
- Organisation and proficiency in written and verbal communication
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Billing Administrator
1 month ago
Bournemouth, Bournemouth, United Kingdom 4Com Plc Full timeBilling Administrator Job DescriptionWe are 4Com, a leading telecoms company, seeking a skilled Billing Administrator to join our team. As a Billing Administrator, you will play a crucial role in ensuring the smooth operation of our billing process.Key Responsibilities:Set up new customer bills and input billing information into our CRM system.Handle...
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Billing Administrator
1 month ago
Bournemouth, Bournemouth, United Kingdom 4Com Plc Full timeBilling Administrator Job DescriptionWe are 4Com, a leading telecoms company, seeking a skilled Billing Administrator to join our team. As a Billing Administrator, you will play a crucial role in ensuring the smooth operation of our billing process.Key Responsibilities:Set up new customer bills and input billing information into our CRM system.Handle...
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Billing Administrator
4 weeks ago
Bournemouth, Bournemouth, United Kingdom 4Com Plc Full timeJob Title: Billing AdministratorWe are 4Com, a leading telecoms company, seeking a motivated and experienced Billing Administrator to join our billing team.Key Responsibilities:Set up new customer bills and input customer billing information into our bespoke CRM system.Handle all customer queries relating to any bills and manage the monthly billing...
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Billing Administrator
4 weeks ago
Bournemouth, Bournemouth, United Kingdom 4Com Plc Full timeJob Title: Billing AdministratorWe are 4Com, a leading telecoms company, seeking a motivated and experienced Billing Administrator to join our billing team.Key Responsibilities:Set up new customer bills and input customer billing information into our bespoke CRM system.Handle all customer queries relating to any bills and manage the monthly billing...
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Bournemouth, Bournemouth, United Kingdom 4Com Plc Full timeBilling Administrator Job DescriptionWe are 4Com Plc, an award-winning telecoms company experiencing rapid growth. We seek a motivated and experienced Billing Administrator to join our billing team.Key Responsibilities:Assist the billing team leader in setting up new customer bills.Input customer billing information into our bespoke CRM system.Handle...
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Bournemouth, Bournemouth, United Kingdom 4Com Plc Full timeWe are 4Com, an award-winning telecoms company that is currently experiencing a period of growth. We are seeking a motivated and experienced Billing Administrator to join our billing team.As a Billing Administrator, you will be assisting the billing team leader in the setup of new customer bills, working closely with other departments and team members daily....
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