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Senior IT Support Specialist

1 month ago

StokeonTrent, Stoke-on-Trent, United Kingdom Oscar Full time £45,000
Job Title: 3rd Line IT Support Engineer

At Oscar, we are seeking a highly skilled and experienced 3rd Line IT Support Engineer to join our team. As a key member of our IT Support team, you will be responsible for providing expert technical support to both internal staff and clients.

Key Responsibilities:
  • Carry out system administration tasks, including configuration and optimization of internal servers, databases, and other integral parts of the IT Infrastructure.
  • Provide accurate and up-to-date documentation and produce troubleshooting guides to help mentor and educate junior members of staff.
  • Expertise in troubleshooting issues for Windows and Linux operating systems.
  • A strong understanding of network topologies, including TCP/IP, DNS, DHCP, VLANs, and Firewalls.
What We Offer:
  • 25 days holiday per annum + Bank Holidays
  • Yearly Bonus
  • Free onsite parking
  • Gym Membership
  • Pension contribution
  • Life Cover/Death in Service Cover

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that due to the clearance required for this role, you must be a British citizen and hold a British passport.