Senior Client Support Specialist
2 days ago
Unlock your career potential with Fintellect Recruitment as a Senior Client Support Specialist.
About the RoleWe are seeking an organized and driven professional to join our dynamic team and support our Relationship Managers in delivering exceptional client service.
As a key member of our team, you will play a vital role in maintaining and growing client relationships, processing loan applications, and implementing strategic initiatives that align with both client and business objectives.
Main Responsibilities- Manage day-to-day client interactions, ensuring excellent service and satisfaction.
- Support Relationship Managers in preparing and delivering client proposals, financial reports, and reviews.
- Assist with deal process, ensuring all data/compliance is inputted and pushed through.
- Prepare and maintain client documentation, ensuring compliance with regulatory requirements.
- Respond to client inquiries and resolve issues in a timely and professional manner.
- Liaise with lenders, dealing with any day-to-day queries.
- Participate in client meetings, taking notes and following up on action items.
To succeed in this role, you should have:
- 1-2 years of experience in a banking, financial services, or client-facing role (experience in Property Finance is a plus).
- Strong communication and interpersonal skills, with the ability to build relationships and engage with clients effectively.
- Strong organizational skills and attention to detail.
- Ability to multitask and manage multiple priorities in a fast-paced environment.
- A proactive and solution-oriented mindset.
- Knowledge of banking products and services is desirable.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
As a Senior Client Support Specialist at Fintellect Recruitment, you can expect:
- An estimated salary of £35,000 - £45,000 per annum, depending on your level of experience.
- A competitive benefits package, including health insurance, retirement plan, and paid time off.
- A collaborative, supportive, and dynamic work environment.
- Opportunities for career development and growth within a leading financial institution.
- Training and development programs to enhance your skills and career progression.
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