Data Analyst for Customer Service Excellence
3 days ago
Salary: £45,000 - £55,000 per annum, depending on experience.
Ntrinsic Consulting offers a comprehensive benefits package, including hybrid working, bonus scheme, pension contribution, and access to staff sales discounts.
Key Responsibilities:
- Data Analysis: Analyse large datasets to identify trends and opportunities for improvement
- Dashboards and Reports: Develop and maintain dashboards and reports using Tableau/Power BI and other analytics tools
- Stakeholder Management: Collaborate with stakeholders to understand business requirements and translate them into meaningful data insights
- Presentation: Present complex data findings to senior stakeholders, including executives and managers
Requirements:
- Substantial experience in data analysis and business intelligence
- Excellent communication and presentation skills
- Ability to work collaboratively with cross-functional teams
- Strong understanding of data analysis and business intelligence principles
Bonus Scheme: 10% of annual salary
Holiday Entitlement: 25 days per annum plus bank holidays and an additional day off for your birthday
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