Data Analyst Specialist

3 weeks ago


Chertsey, Surrey, United Kingdom Ntrinsic Consulting Full time
Job Overview

Ntrinsic Consulting seeks a skilled Data Analyst to join our team in Chertsey, working 3 days a week on-site and 2 days remotely. This full-time role involves delivering regular reports and dashboards for the Customer Service operation, utilising critical metrics to explore existing CS data from customers, repair partners, call centres, digital channels, and sharing trends/results/lessons with the business.

The successful candidate will be responsible for building data and statistics to support effective decision-making and improve the CS journey, including presenting reports to senior stakeholders within the business. Excellent communication skills and experience working as a Data Analyst in previous roles are essential, along with the ability to develop strategic relationships with various areas of the business.



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