European Data Insights Specialist
3 weeks ago
Ntrinsic Consulting is seeking a highly skilled Data Analyst to join our team in Chertsey. As a key member of our customer service operations, you will play a crucial role in ensuring the best possible experience for European customers.
">We are looking for an individual with substantial experience in data analysis and business intelligence to deliver regular reports and dashboards for our customer service operation. The successful candidate will be responsible for analysing critical metrics from various data sources, including customers, repair partners, call centres, and digital channels.
The ideal candidate will have excellent communication skills, with the ability to present complex data insights to senior stakeholders. You will work closely with cross-functional teams to identify trends and anomalies, develop new analytical capabilities, and find opportunities for growth and improvement.
In this role, you will be responsible for:
- Analysing large datasets to identify trends and opportunities for improvement
- Developing and maintaining dashboards and reports using Tableau/Power BI and other analytics tools
- Collaborating with stakeholders to understand business requirements and translate them into meaningful data insights
- Presenting complex data findings to senior stakeholders, including executives and managers
This is an exciting opportunity to work with a talented team and contribute to the success of Ntrinsic Consulting. If you are a motivated and detail-oriented individual with a passion for data analysis, we encourage you to apply.
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European Data Insights Specialist
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