Customer Experience Representative

1 month ago


Chertsey, Surrey, United Kingdom Arnold Clark Group Full time
About the Role

We are looking for a skilled Service Advisor to join our team in Chertsey. As a Service Advisor, you will be responsible for handling customer inquiries, managing vehicle repairs, and maintaining accurate records. If you have a passion for delivering excellent customer service and working in a fast-paced environment, this could be the perfect opportunity for you.

Responsibilities:
  • Handle customer inquiries and resolve issues promptly and professionally.
  • Manage vehicle repairs and maintenance schedules.
  • Maintain accurate records and data, including customer information and vehicle details.

Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 1-2 years of experience in a customer-facing role or a related industry.
  • Excellent communication and problem-solving skills.
  • Ability to work in a team environment and adapt to changing priorities.

Benefits:
  • Average annual salary: £28,500 based on experience.
  • 30 days paid annual leave.


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