Temporary Customer Service Role

4 days ago


Basingstoke, Hampshire, United Kingdom Pertemps Basingstoke Full time
Pertemps Basingstoke is seeking an experienced Customer Service Representative to work on a temporary basis in the Logistics sector. As a key member of the team, you will provide exceptional customer support, ensuring timely resolution of queries and issues. This opportunity is perfect for individuals who enjoy interacting with customers and are skilled at finding solutions.

About the Role:

This is a temporary position until the end of December, with potential for a permanent role. The successful candidate will have the opportunity to work with a leading Logistics company in Chineham, Basingstoke.


Key Responsibilities:
  • Answering telephone calls and responding to emails from customers in a professional manner
  • Logging queries on the company's CRM system and investigating discrepancies
  • Completing performance reports and KPI trackers to measure success

Requirements and Benefits:
  • Previous experience in a customer-facing role, preferably in a similar industry
  • Excellent communication and problem-solving skills
  • A competitive hourly rate of £20 per hour

What We Offer:

A temporary role with opportunities for progression, a dynamic work environment, and the chance to develop your skills and expertise in customer service.



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