Customer Service Specialist

7 days ago


Basingstoke, Hampshire, United Kingdom Diligenta Full time £23,400
Job Summary

We are seeking a Customer Service Representative to join our team in Basingstoke, where you will play a crucial role in delivering exceptional customer experiences.

Your primary responsibility will be to handle inbound calls from customers regarding their life assurance, savings, investments, or pension plans. You will need to remain calm under pressure and provide empathetic support to ensure seamless interactions.

The ideal candidate will possess excellent listening, verbal, and written communication skills, with the ability to simplify complex matters. You should also be proficient in Microsoft Office (Word & Excel) and comfortable switching between multiple IT applications.

In this role, you will have the opportunity to work with great people and create a supportive workplace. We offer competitive benefits, including 31 days of annual leave, no weekend working, and a comprehensive training program.

As a Customer Service Representative, you will be an integral part of our team, providing top-notch service to our clients and contributing to the success of Diligenta.



  • Basingstoke, Hampshire, United Kingdom Select Service Partner UK Ltd Full time

    We are seeking a motivated and enthusiastic Team Member to join our dynamic team at Select Service Partner UK Ltd. As a Team Member, you will be the face of our company, providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key Responsibilities:Engage with customers and provide an outstanding customer...


  • Basingstoke, Hampshire, United Kingdom Vistry Group Full time

    Vistry Group, the UK's leading provider of affordable mixed-tenure homes, is seeking a skilled Residential Customer Service Specialist to join its team in Hampshire. This role offers an exciting opportunity for an individual with excellent customer service skills and experience working in a similar environment.The ideal candidate will have a good...


  • Basingstoke, Hampshire, United Kingdom Yorktel Full time

    Yorktel is seeking a highly skilled Customer Service and Support Specialist to join their team.The ideal candidate will possess excellent customer service skills, strong communication abilities, and a keen interest in technology. As a key member of the Yorktel team, this individual will be responsible for delivering exceptional support to customers,...


  • Basingstoke, Hampshire, United Kingdom ITSS Recruitment Full time

    Job Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled Customer Support Specialist to join our team at ITSS Recruitment. As a key member of our Happiness Team, you will be responsible for delivering exceptional after-sales support to our customers.Key Responsibilities:Provide clear, friendly, and efficient assistance to customers...


  • Basingstoke, Hampshire, United Kingdom Zebra Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Specialist to join our team in supporting international accounts. This role will be responsible for ensuring overall service and solution delivery to achieve quality customer outcomes.Responsibilities:Manage relationships with international clients and oversee customer satisfaction for assigned...


  • Basingstoke, Hampshire, United Kingdom Medstrom Ltd Full time

    **About the Role**Medstrom Ltd is seeking a skilled and motivated Service Technician to join our team. As a Service Technician, you will play a crucial role in providing high-quality products and services to our customers in Basingstoke, Hampshire.**Key Responsibilities**Provide exceptional customer service and ensure customer satisfactionMaintain and repair...


  • Basingstoke, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Key ResponsibilitiesWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Basingstoke, United Kingdom.Provide exceptional customer service and support the store's day-to-day operations.Greet and assist customers with product selection, offering product knowledge and advice.Operate the cash register and handle...


  • Basingstoke, UK, Hampshire, United Kingdom Progress Sales Recruitment Ltd Full time

    International Customer Service Supervisor.An exceptional opportunity to join THE LEADING GLOBAL CONSUMABLE FOCUSED BREATHING COMPANY. Represented in over 97 countries and this organisation has a reputation for exceptional products and service. People joining the business are offered a career with an agile and forward-thinking organisation that has excellent...


  • Basingstoke, Hampshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Customer Experience Specialist at beBee Professionals, you will be responsible for delivering excellent customer service and resolving queries in a timely manner.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account...


  • Basingstoke, Hampshire, United Kingdom Rentokil Initial Full time

    Specialist Hygiene Technician RoleAt Rentokil Initial, we're seeking a highly skilled Specialist Hygiene Technician to join our team in Basingstoke and surrounding areas.This is an excellent opportunity for a motivated individual to work in a varied role where every customer is different, providing specialist deep cleaning and disinfection services.As a...


  • Basingstoke, Hampshire, United Kingdom Kone México Full time

    Job OverviewKONE México seeks a highly skilled Customer Retention Specialist to join our team. This role plays a crucial part in ensuring the success of our core 1 and core 2 maintenance customers.


  • Basingstoke, Hampshire, United Kingdom Exertis (UK) Ltd. Full time

    Exertis (UK) Ltd. is seeking an experienced Sales and Customer Development Specialist to join our Retail team in Basingstoke. This role involves managing the sale of products covering Computing, Consumer, Mobile, Accessories/Services and more from industry-leading brands like Google, Nest, Hive, Amazon and others.As a Sales and Customer Development...


  • Basingstoke, Hampshire, United Kingdom KONE PLC Full time

    KONE PLC is seeking a skilled Customer Care Specialist - Maintenance to join our team. In this role, you will be responsible for providing top-notch phone support to our core 1 and core 2 maintenance customers.About the Job DescriptionThe purpose of this role is to ensure that our customers receive the highest level of service and support. You will work...


  • Basingstoke, Hampshire, United Kingdom Rentokil Initial Full time

    Role Overview:Rentokil Initial, a leading provider of specialist deep cleaning and disinfection services in the UK, seeks motivated individuals to fill Trainee Service Technician positions.This role offers a competitive salary and opportunities for career growth.We value self-motivated, reliable, and proactive team members who can effectively communicate...


  • Basingstoke, Hampshire, United Kingdom Diligenta Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through inbound calls, ensuring that our customers receive the highest level of service and support.Key ResponsibilitiesProvide timely and...


  • Basingstoke, Hampshire, United Kingdom Vistry Group Full time

    Customer Service Supervisor RoleWe have an exciting opportunity for a Customer Service Supervisor to join our team at Vistry Group within the Services Division. The role will be based in various locations including Basingstoke, Reading, Surrey, or Kent.Job OverviewThe primary objective of this position is to improve the way the division/region handles...


  • Basingstoke, Hampshire, United Kingdom FirstGroup Full time

    About the RoleWe are seeking an experienced Customer Experience Training Specialist to join our team at FirstGroup. In this role, you will be responsible for delivering a wide variety of training events built around customer experience.


  • Basingstoke, Hampshire, United Kingdom Vistry Group Full time

    Job DescriptionWe are seeking a Customer Service Supervisor to improve customer satisfaction by responding to enquiries in a timely manner within Vistry Services Division.Main Responsibilities:Deliver exceptional customer service to enhance customer satisfaction.Manage customer enquiries to resolve issues efficiently.Collaborate with the team to improve...


  • Basingstoke, Hampshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new roleAs a key member of our team at Hays Specialist Recruitment Limited, you will be responsible for auditing client contracts for compliance with legal standards. In this dynamic and fast-paced environment, you will work in close partnership with customers, internal and external stakeholders to ensure relevant tools are implemented and updated as...


  • Basingstoke, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    We are seeking a highly skilled Customer Service Director to join our team at Churchill Estates Management Ltd.About the RoleThis is a fantastic opportunity to work in a dynamic and rewarding environment, directing the customer service efforts of our Retirement Living communities. The successful candidate will be responsible for ensuring the delivery of...