Smartphone Repair Manager

2 days ago


City of Westminster, Greater London, United Kingdom iSmash Full time
Job Description

We are seeking a skilled Smartphone Repair Manager to join our team at iSmash. As a key member of our technical services department, you will play a crucial role in ensuring the highest level of repair quality and customer satisfaction.

Salary: £26,000 - £32,000 OTE

In this position, you will work closely with our Multi-Site Manager and technicians to develop strategies for improving repair efficiency, productivity, and profitability. You will also be responsible for welcoming and assisting customers, providing technical support and advice, and promoting our products and services.

Requirements:

  • A minimum of 2 years' experience repairing smartphones, tablets, and MacBooks
  • Experience working in a fast-paced retail environment
  • Excellent communication and customer service skills
  • Ability to work effectively in a team environment

Benefits:

  • Competitive salary and bonus structure
  • Opportunities for career advancement and professional development
  • Annual review and performance-based salary increases
  • Quarterly social events and recognition programs


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