Complaint Resolution Specialist

As a Complaint Handler at Pinnacle Pet Group Limited, you will be responsible for managing customer complaints, communicating effectively with clients, and ensuring that all issues are resolved promptly and professionally. We are seeking an experienced and skilled individual to join our team, someone who can demonstrate a strong understanding of...

Clarion Housing seeks a skilled Service Charge Officer to lead our team in resolving service charge enquiries and complaints. The successful candidate will have experience in customer service, working with teams across the business to provide accurate responses to customers.This role involves investigating issues raised by customers, collating necessary...

Austin Fraser is looking for a Regulatory Affairs Specialist to support our services in maintaining the highest standards of quality. The successful candidate will have a strong background in compliance and experience working with Employment Businesses and Employment Agencies.This role involves reviewing concerns, suspicious activity reports, and supporting...

As a key member of the Fairbrook Medical Centre team, you will play a vital role in ensuring the practice's smooth business operations and compliance with healthcare regulations. Your expertise in business management and regulatory compliance will enable us to maintain our high standards of patient care and service delivery.Key ResponsibilitiesImplement...

Company Overview:Lynx Recruitment Limited is a reputable agency based in the UK, working with various successful MSPs to find top talent.We are dedicated to connecting our clients with skilled professionals who can make a real difference in their businesses.About This Role:This 1st Line Technical Analyst position is an excellent opportunity for a motivated...

We are seeking a Service Charge Specialist to ensure accurate and timely reporting of service charges for residents across various tenures at Reed Property & Construction. This role requires compliance with legislation, agreements, and best practices, making it ideal for someone with a strong background in service charge management within the housing...

Job Description: Phone Support SpecialistWe are seeking a skilled Phone Support Specialist to join our team at The Dove Partnership. As a Phone Support Specialist, you will be responsible for delivering exceptional customer service to our clients, answering phone calls, responding to emails, and resolving customer queries in a professional and timely...

About the Role: Call Centre AdvisorWe are seeking a highly skilled Call Centre Advisor to join our team at The Dove Partnership. As a Call Centre Advisor, you will be responsible for delivering exceptional customer service to our clients, answering phone calls, responding to emails, and resolving customer queries in a professional and timely manner.The ideal...

Job SummaryWe are looking for a highly motivated and organized Academic Governance Specialist to join our team. This role is ideal for an administrator with experience in governance, quality, or compliance.Key ResponsibilitiesProvide support to various work streams and manage information governance effectively.Report on patient safety, complaints, clinical...

Job Description:The successful candidate will be responsible for ensuring accurate, consistent, timely and transparent reporting and accounting of service charges for all residents across various tenures. This role involves handling service charge enquiries from residents and internal staff, working closely with analysts to ensure accuracy, and investigating...

Role Overview:We are seeking a highly skilled Streetworks Operations Coordinator to join our team at Opals Group.This is an exciting opportunity for an experienced professional to take on a challenging role in overseeing and coordinating streetworks activities, ensuring compliance with regulatory requirements and facilitating efficient project execution.The...

**Job Details** The main function of this role is to assess complaints received from initial analysis and investigation through to conclusion, resolving informally where possible. Including communication of the decision with the insured, in a timely and efficient manner whilst always bearing in mind the relevant regulatory requirements, in particular DISP,...

This position will be office based, and will be working Sunday - Thursday, days off will be Friday and Saturday. Some of the duties include: - Handling inbound and outbound calls whilst delivering exceptional customer service at all times - Processing new bookings as well as extending and terminating bookings as required - Handling customer complaints...

**Customer Service**: - 191106985**£25,000 - £25,500 Per Annum** - Full Time**Permanent** **Borehamwood, Hertfordshire** **Customer Service And Call Centre** **Job Description**: - A top UK insurer with ambitions growth plans is increasing head count and are looking to recruit a new member for the customer services team. We are looking to hire a...

**Based in Borehamwood | 37.5 hours per week (Monday - Friday) | Salary circa £30k depending on experience** **What we’re looking for**: We’re looking for a highly organised individual with excellent attention to detail and experience to resolve complaints between PRS members and their consumers. Experience within a Legal or Alternative Dispute...

**Job description** - Complete daily collections of products from customers and report on on-time returns - Process all sales orders in accordance with the surgery booking guide and promote utilization of templates for sales representative - Complete and sign the required product documentation according defined procedures in order to guarantee...

Do you have excellent communication skills? Do you enjoy problem solving? Do you have experience in claims handling? If so, then this could be the role for you! **Key Duties** - Handle and resolve a number of disputes. - Assist with the preparation of monthly reports for internal purposes. - Approve dispute cases, assess evidence provided and log all...

Case Assessor - Property Redress Scheme As a major provider of services to the property market our client is looking for an experienced property professional to join their team as a Case Assessor, handling and resolving complaints. You will have a background in the property sector with excellent customer service skills and an analytical mind. This is a...

**Policy Tech Administrator | Permanent|Borehamwood| £23K** Have you got fantastic attention to detail and enjoy giving amazing customer service? Whilst using your brilliant people skills you will be part of the Policy team to respond to customers queries, ranging from policy cancellations, setting up direct debits and refunds. You will also be first...

**What we're looking for**: As a Case Assessor, you’ll be responsible for successfully resolving deposit disputes received by mydeposits following the resolution process, so you’ll need to have work experience relating to complaint or claims resolution within a property, legal, or customer service environment. The ability to organise and plan your time...

Specification Sales Location: Central London and surrounding areas. Luton, Hemel Hempstead, Milton Keynes, Hounslow, Watford, Harrow, Chelmsford, Enfield, Basildon, Epsom, Bromley, Slough Package: DOE - circa £50,000 - £60,000 Basic plus car or car allowance, 12% bonus and benefits **The Opportunity** This is an excellent sales opportunity to join a...

Are you passionate about all things Customer Service? Do you strive to give 5-star Customer Service? Our client is a respected service provider with a UK presence. Due to an increase in business, they are looking for 2 driven Customer Service Executives to join their team. **PART TIME HOURS**: 32 hours per week: Monday 10:00-19:00, Tuesday 10:30 - 19:30,...

This is a fantastic opportunity for a RMN to join a specialist mental health service. This is a great opportunity to join a company who offer fantastic care to their patients and can offer their staff amazing career progression opportunities! As a Staff Nurse, you will play a crucial role in ensuring the highest standards of person centred care are provided...

To provide a single point of contact to our internal business users and external clients. To provide high quality support and rapid restoration of normal services, acting as 1st line support. - Receive, log and triage calls from the business and process them in a timely manner - To provide 1st line support relative to Incident Management process; initial...

4Recruitment Services are seeking  a Service Charge Query Officer to assist our housing association client based in Borehamwood. You will be responsible for ensuring there is accurate, consistent, timely and transparent reporting and accounting of service charges for all residents, across all tenures. The role is very much a customer orientated...

Job Title:Customer Service Administrator **Salary**:£23,000 per annum Location: Borehamwood Contract: Permanent, Full Time - Monday to Friday 9am - 5pm COMPANY PROFILE Our client, a Global Trade company based in Borehamwood are looking for an enthusiastic Customer Service Administrator to join their lively team. This is a key role to provide exceptional...

Job Title: Customer Service Administrator **Salary**: £23,000 per annum Location: Elstree, Borehamwood Contract: Permanent, Full Time - Monday to Friday 9am - 5pm COMPANY PROFILE Our client, a Global Trade company based in Borehamwood are looking for an enthusiastic Customer Service Administrator to join their lively team. This is a key role to provide...

Job Title: Customer Service Administrator **Salary**: £20,000pa based on 32 Hours Location: Borehamwood Contract: Permanent, Part-Time Hours: - Monday (2pm - 8pm) Tuesday (10am - 7pm) and Saturday (8:30am - 5:30pm) COMPANY PROFILE A prestigious organisation within the car industry, based in Borehamwood are looking to expand their team! You will play...

Job Title: Customer Service Administrator **Salary**: £12.30 per hour Location: Borehamwood Contract: Temp - Perm, Full Time - Monday to Friday 9am - 5pm COMPANY PROFILE Our client, a Global Trade company based in Borehamwood are looking for an enthusiastic Customer Service Administrator to join their lively team. This is a key role to provide...

LCH is a well-renowned supplier of luxury cars in the UK, providing the highest standards of vehicle hire. We provide bespoke hire, replacement and management services for chauffeur and private hire businesses, manufacturers, car dealerships and assistance / insurance companies. We are now seeking a Customer Service Team Leader on a maternity cover basis to...