Service Charge Specialist
4 days ago
We are seeking a Service Charge Specialist to ensure accurate and timely reporting of service charges for residents across various tenures at Reed Property & Construction. This role requires compliance with legislation, agreements, and best practices, making it ideal for someone with a strong background in service charge management within the housing sector.
Key Responsibilities:- Requesting information: Requests for further information or descriptions for specific services.
- Dispute Resolution: Investigating disputes based on the price of services provided.
- Documentation Management: Requesting documentation relating to service charges (Section 21 & 22 requests, invoices, Section 20 consultation information, etc.).
- Charge Verification: Verifying resident charges for other teams who work on Housing Benefit and customer payments.
- Communication: Communicating service charge information to residents as instructed by another team.
- A solid understanding of Landlord and Tenant legislation and best practices, particularly those relating to service charges.
- Industry Knowledge: Familiarity with the application of service charges in the social housing sector.
- Excellent Communication Skills: Effective communication skills, capable of handling customer enquiries effectively both in writing and verbally.
- Technical Proficiency: Experience in using ERP and CRM systems.
This is a full-time position located in Borehamwood with hybrid working arrangements. The estimated hourly rate for this position is £18.93 per hour, paid through PAYE.
-
Service Charge Specialist
4 days ago
Borehamwood, Hertfordshire, United Kingdom 4Recruitment Services Full timeJob Description:The successful candidate will be responsible for ensuring accurate, consistent, timely and transparent reporting and accounting of service charges for all residents across various tenures. This role involves handling service charge enquiries from residents and internal staff, working closely with analysts to ensure accuracy, and investigating...
-
Charge Resolution Specialist
4 weeks ago
Borehamwood, Hertfordshire, United Kingdom Clarion Housing Group Full timeRole SummaryWe are seeking a highly skilled Charge Resolution Specialist to join our team at Clarion Housing Group. This role involves investigating service charge enquiries and complaints, and providing accurate information to customers.Key ResponsibilitiesInvestigate service charge enquiries and complaintsRespond to customers in line with relevant policies...
-
Service Charge Officer
4 days ago
Borehamwood, Hertfordshire, United Kingdom Reed Full timeService Charge OfficerThe role of a Service Charge Officer is crucial in handling resident enquiries related to service charge estimates and actuals. The position offers a dynamic work environment where each day brings new challenges and learning opportunities.Day-to-day responsibilities:Respond to resident enquiries regarding service charge estimates and...
-
Charge Management Officer
4 days ago
Borehamwood, Hertfordshire, United Kingdom 4Recruitment Services Full timeAbout the Role:4Recruitment Services is seeking an experienced Service Charge Specialist to join our team. As a Service Charge Specialist, you will be responsible for ensuring accurate and timely reporting of service charges for all residents across various tenures.This is a challenging yet rewarding role that requires excellent communication skills,...
-
Service Charge Manager
2 days ago
Borehamwood, Hertfordshire, United Kingdom Reed Property & Construction Full time**Reed Property & Construction** is seeking a Service Charge Officer to ensure accurate, timely, and transparent reporting and accounting of service charges for all residents across various tenures.We are looking for someone with a strong background in service charge management within the housing sector who can comply with legislation, agreements, and best...
-
Service Charge Manager
4 days ago
Borehamwood, Hertfordshire, United Kingdom Austin Fraser Full timeJob DescriptionWe are seeking an experienced Service Charge Manager to join our team at Austin Fraser. This is a temporary position in Borehamwood, Hertfordshire.Paid £18.93 per HourThe ideal candidate will be responsible for:Responding to Resident Enquiries: Providing accurate estimates and actuals of service charges.HANDLING FURTHER INFORMATION REQUESTS:...
-
Service Charge Administrator
4 weeks ago
Borehamwood, Hertfordshire, United Kingdom Clarion Housing Group Full timeJob DescriptionThis Service Charge Administrator role is responsible for providing excellent customer service to residents of Clarion Housing Group. The successful candidate will have experience of working in a customer-facing environment and be able to communicate complex information in a clear and concise manner.Key ResponsibilitiesRespond to service...
-
Temporary Service Charge Professional
4 days ago
Borehamwood, Hertfordshire, United Kingdom Reed Full timeTemporary Service Charge ProfessionalThis is an exciting opportunity to join our team as a Temporary Service Charge Professional. We are seeking an experienced professional to handle resident enquiries related to service charge estimates and actuals. This role offers a dynamic work environment where each day brings new challenges and learning...
-
Charge Officer Liaison
4 days ago
Borehamwood, Hertfordshire, United Kingdom Austin Fraser Full timeAbout the RoleAustin Fraser is seeking a highly skilled Charge Officer Liaison to support our operations in Borehamwood, Hertfordshire.Paid £18.93 per HourIn this role, you will be responsible for:Managing Service Charges: Coordinating and administering service charge payments and communications.Providing Customer Support: Responding to resident inquiries...
-
Resident Enquiry Specialist
4 days ago
Borehamwood, Hertfordshire, United Kingdom Reed Full timeResident Enquiry SpecialistWe are seeking an experienced Resident Enquiry Specialist to join our team. As a Resident Enquiry Specialist, you will play a critical role in handling resident enquiries related to service charge estimates and actuals. This role offers a dynamic work environment where each day brings new challenges and learning opportunities.About...
-
Housing Services Officer
2 days ago
Borehamwood, Hertfordshire, United Kingdom Reed Property & Construction Full time**Job Summary:** We are seeking a Service Charge Officer to join our team at Reed Property & Construction. The successful candidate will be responsible for ensuring accurate and timely reporting and accounting of service charges for all residents.**Key Responsibilities:**To investigate disputes based on the price of services provided.To request documentation...
-
Residential Service Coordinator
4 days ago
Borehamwood, Hertfordshire, United Kingdom Austin Fraser Full timeJob SummaryWe are seeking a highly organized and detail-oriented Residential Service Coordinator to join our team at Austin Fraser.Paid £18.93 per HourYour key responsibilities will include:Coordinating Service Charges: Administering and communicating service charge payments to residents.Responding to Resident Enquiries: Providing accurate and timely...
-
Resident Accounting Specialist
2 days ago
Borehamwood, Hertfordshire, United Kingdom Reed Property & Construction Full timeWe are seeking a highly skilled **Service Charge Officer** to join our team at Reed Property & Construction. As a Service Charge Officer, you will be responsible for ensuring accurate and timely reporting and accounting of service charges for all residents across various tenures.You will have a strong background in service charge management within the...
-
Customer Service Representative
4 weeks ago
Borehamwood, Hertfordshire, United Kingdom Clarion Housing Group Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at Clarion Housing Group. This role involves responding to service charge enquiries and complaints by investigating issues raised by customers.The ideal candidate will have experience of working in a customer service environment, tackling complex issues and resolving them...
-
Service Desk Specialist
1 day ago
Borehamwood, Hertfordshire, United Kingdom Resourcing Group Full timeAbout the RoleWe are seeking a highly organized and proactive individual to join our team as a Service Desk Specialist. In this pivotal role, you will be responsible for managing the helpdesk operations, ensuring the smooth functioning of the CAFM system, and maintaining exceptional service standards for both internal teams and external stakeholders.Key...
-
Housing Association Liaison
4 days ago
Borehamwood, Hertfordshire, United Kingdom 4Recruitment Services Full timeJob Overview:Are you looking for a challenging yet rewarding role in service charge management? 4Recruitment Services is seeking an experienced Charge Management Officer to join our team. As a Charge Management Officer, you will be responsible for ensuring accurate and timely reporting of service charges for all residents across various tenures.This is a...
-
Housing Operations Coordinator
4 days ago
Borehamwood, Hertfordshire, United Kingdom Reed Property & Construction Full timeWe are looking for a skilled Housing Operations Coordinator to join our team at Reed Property & Construction. As a Housing Operations Coordinator, you will play a crucial role in ensuring accurate and timely reporting of service charges for residents across various tenures.Main Responsibilities:Manage and coordinate the process of requesting information or...
-
Resident Accounts Manager
4 days ago
Borehamwood, Hertfordshire, United Kingdom Reed Property & Construction Full timeAt Reed Property & Construction, we are seeking an experienced Resident Accounts Manager to manage the financial aspects of service charges for residents across various tenures. As a Resident Accounts Manager, you will be responsible for ensuring accurate and timely reporting of service charges, while also communicating effectively with residents and other...
-
Mobile Generator Service Specialist
4 days ago
Borehamwood, Hertfordshire, United Kingdom NBCUniversal Full timeJob Description:We are seeking a highly skilled Mobile Generator Service Specialist to join our team at NBCUniversal. As a key member of our Universal Production Services mobile generator fleet, you will be responsible for servicing and maintaining our mobile generator sets on 4x4 and 18T chassis vehicles. This role requires your existing knowledge as a...
-
Customer Service and Sales Liaison
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full timeAbout the Role">We are seeking an experienced Insurance Product Specialist to join our team. In this role, you will be responsible for providing a first-class service to customers, responding to enquiries, and handling specialist insurance products. Your goal will be to deliver exceptional customer experiences and secure new business opportunities.