Phone Support Specialist

3 days ago


Borehamwood, Hertfordshire, United Kingdom The Dove Partnership Full time
About the Role: Call Centre Advisor

We are seeking a highly skilled Call Centre Advisor to join our team at The Dove Partnership. As a Call Centre Advisor, you will be responsible for delivering exceptional customer service to our clients, answering phone calls, responding to emails, and resolving customer queries in a professional and timely manner.

The ideal candidate will have at least 3 years' experience in a customer-facing role, with a proven track record of providing excellent customer service and resolving complex customer issues. They will also be highly organized, with strong communication and interpersonal skills, and be able to work well under pressure.

This role offers a competitive salary of £29,000 - £36,000 per annum, depending on experience, and the opportunity to work in a dynamic and supportive team. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you.

The successful candidate will be responsible for handling customer inquiries, resolving customer complaints, and working closely with internal teams to ensure seamless delivery of customer services.

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