Account Director

4 weeks ago


London, Greater London, United Kingdom Harrison Scott Associates Full time

We are seeking an experienced Account Director to join our team at a forward-thinking print management company. The successful candidate will be responsible for managing a team of 5 Account Executives and Account Managers within a busy department.

The ideal candidate will have a proven track record in managing customer services teams and experience in a printing/packaging environment with no fail deadlines. They will be responsible for forming strong and long-lasting relationships with customers and supporting the company's business objective of providing Excellent Customer Service.

The role requires excellent people management and customer relationship skills, as well as a desire to make change and improvements. The successful candidate will be responsible for day-to-day management of the team, including coaching, mentoring, and developing team members.

The company offers unparalleled resources and financial backing, making it an exciting opportunity for an experienced Account Director to take their career to the next level.

Key Responsibilities:

  • Manage a team of 5 Account Executives and Account Managers
  • Form strong and long-lasting relationships with customers
  • Support the company's business objective of providing Excellent Customer Service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Coach, mentor, and develop team members

Requirements:

  • Proven track record in managing customer services teams
  • Experience in a printing/packaging environment with no fail deadlines
  • Excellent people management and customer relationship skills
  • Desire to make change and improvements


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