Senior Customer Success Manager
2 days ago
Encord is a hyper-growth business at the forefront of computer vision and deep learning. We're looking for an experienced Senior Customer Success Manager to join our GTM team and work with our largest and most complex customers to embed Encord into innovative AI applications.
As part of our continued rapid growth, you'll be responsible for making customers successful with complex technology while consistently over-achieving on Gross and Net Revenue Retention targets. You'll have a track record of internal collaboration, customer-facing experience, especially with Enterprise customers, and a strong understanding of the importance of data quality in AI applications.
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Customer Success Strategist
4 days ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeLead Customer Success Strategy for MedTech Scale-upWe are seeking a seasoned Customer Success expert to lead the strategy and execution of our customer success function.The ideal candidate will have experience in SaaS Customer Success, specifically within the dental or orthodontal space or primary care space. A proven track record of building processes,...
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Senior Manager of Customer Advancement
4 days ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeAbout the PositionWe are looking for a highly motivated and results-driven Senior Manager of Customer Advancement to lead our Customer Success function. As a key member of our senior leadership team, you will be responsible for developing and implementing a comprehensive Customer Success strategy, driving business growth, and ensuring exceptional client...
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Customer Success Coordinator
1 month ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeAbout the RoleWe are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, and we are seeking a skilled Customer Success Coordinator to join our growing customer-facing team.This role offers a unique opportunity to develop your skills in a fast-paced environment, working closely with clients to understand their needs and provide...
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Senior Customer Success Manager
1 week ago
London, Greater London, United Kingdom Zendesk UK Ltd ( UK) Full timeAt Zendesk UK Ltd (UK), we are seeking a seasoned Senior Customer Success Manager to drive the success of our commercial customers.This role requires strong leadership skills, a deep understanding of customer needs, and a passion for delivering exceptional results. As a key member of our team, you will be responsible for managing a portfolio of 20-25...
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Senior Customer Success Manager
2 days ago
London, Greater London, United Kingdom PEI Full timeAbout the RoleWe are seeking a seasoned Senior Customer Success Manager to join our team based in London. The successful candidate will develop and execute a service framework that delivers exceptional customer experiences across events and networks, while managing a team responsible for executing the plan that drives high customer satisfaction and...
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Senior Manager of Customer Success
1 month ago
London, Greater London, United Kingdom Oracle Full timeAbout the RoleAs a Senior Manager of Customer Success at Oracle, you will be responsible for driving departmental outcomes within the UK-Europe subregion. Your focus will be on collaborating with customers throughout their relationship and partnership with Oracle, providing transparency of their needs back to the organization.Key ResponsibilitiesBuild and...
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Senior Customer Success Manager
1 week ago
London, Greater London, United Kingdom PubMatic, Inc. Full timePubMatic, Inc. is seeking a highly skilled Senior Customer Success Manager to join our team in London. This role will be responsible for managing publisher account setup and maintenance on the PubMatic platform, ensuring timely execution of technical integrations, and delivering exceptional customer service.The ideal candidate will possess in-depth knowledge...
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Lead Customer Success Strategist
7 days ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeJob SummaryWe are seeking a dynamic and results-driven individual to lead our customer growth and engagement efforts.Key ResponsibilitiesThis exciting opportunity involves developing and implementing customer growth strategies that drive adoption, usage, and retention for our rapidly growing med-tech scale-up.You will work closely with our cross-functional...
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Customer Success Manager
4 weeks ago
London, Greater London, United Kingdom Onfido Ltd (UK) Full timeJob Summary:Welcome to Onfido Ltd (UK), a leading innovator in identity-centric security solutions. We are seeking a skilled Senior Customer Success Manager to join our EMEA team. As a key player, you will be responsible for ensuring the success of medium and large-sized customers across the region. Your primary goal is to guarantee that our clients achieve...
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Customer Success Manager
4 weeks ago
London, Greater London, United Kingdom Brakes Full timeBrakes is expanding its presence in East London with a new role as a Customer Success Manager for our 'Your Way' offering. This role is perfect for someone looking to start their career in Field Sales and progress into a more senior position in the future.The successful candidate will be responsible for delivering profitable volume growth and hitting...
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Customer Success Manager
4 days ago
London, Greater London, United Kingdom Prinova Europe Full timeWelcome to Prinova Europe, a leading global supplier of ingredients and premix manufacturing solutions for the food, beverage and nutrition industries.About the OpportunityWe are seeking a Customer Success Manager to join our team in the Netherlands.The successful candidate will be responsible for taking, confirming and inputting customer orders and Purchase...
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Senior Customer Success Lead
2 weeks ago
London, Greater London, United Kingdom Dow Jones Full timeJob Title: Senior Customer Success Lead">About the Role">We are seeking a highly skilled and experienced Senior Customer Success Lead to join our team at Dow Jones. The successful candidate will be responsible for managing a team of Client Engagement Specialists (CES) in the EMEA region, focusing on retaining and nurturing professional business within the...
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Senior Customer Success Advisor
4 weeks ago
London, Greater London, United Kingdom Veracode Full timeSenior Customer Success AdvisorVeracode is a global leader in Application Risk Management for the AI era. We are seeking a highly motivated and experienced Senior Customer Success Advisor to join our Customer Success team.This role involves building and maintaining strong relationships within assigned accounts ensuring high levels of usage, customer...
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Customer Success Manager
1 month ago
London, Greater London, United Kingdom Aaron Wallis Sales Recruitment Full timeCompany Overview:Aaron Wallis Sales Recruitment is seeking an exceptional CUSTOMER SUCCESS MANAGER to drive client satisfaction and ensure maximum usage of our solutions.About the Role:This full-time, permanent position offers a competitive salary of up to £30,000 per annum.You will be responsible for building strong relationships with clients, onboarding...
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Customer Success Strategist
1 week ago
London, Greater London, United Kingdom Ben Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Ben. This is an exciting opportunity to drive customer success and growth, working closely with our largest and most valuable customers.As a Senior Customer Success Manager, you will be responsible for managing a portfolio of enterprise customers, ensuring their...
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Senior Customer Success Professional
4 weeks ago
London, Greater London, United Kingdom Pion Full timeAbout the RoleAs a result of our incredible success and growth, we are seeking a Senior Customer Success Manager to join our team. This role is responsible for maintaining strong relationships with assigned clients, acting as their primary point of contact.The ideal candidate will have previous experience within a B2B Customer Success role, team management...
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Customer Success Leader
1 week ago
London, Greater London, United Kingdom insightsoftware Full timeAbout the RoleWe are seeking an exceptional Senior Manager, Customer Success to lead our customer success team at insightsoftware. In this role, you will be responsible for driving customer satisfaction and retention by developing and implementing effective customer success strategies.
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Senior Customer Success Manager
1 week ago
London, Greater London, United Kingdom Anaplan Full timeCustomer Success Manager Job DescriptionWe are seeking an experienced Customer Success Manager to join our team at Anaplan. In this role, you will be responsible for ensuring the successful deployment, user adoption, and ongoing health of our customers and their Anaplan solutions.About the JobThe ideal candidate will have a strong background in account...
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Global Customer Success Manager
1 week ago
London, Greater London, United Kingdom Sastra Group Full timeAt Sastra Group, we're working with a leading Series A software development vendor that's revolutionizing the Martech space. This innovative company has organically grown and is now expanding its Customer Success team.About the RoleYou'll be working directly with the Manager of Customer Success Operations to drive customer satisfaction, retention, and...
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Senior Customer Success Specialist
1 week ago
London, Greater London, United Kingdom Avvoka Limited Full timeAbout the RoleWe are looking for a seasoned professional to fill the position of Senior Customer Success Specialist. As a key member of our team, you will be responsible for driving revenue growth through account management, upselling, and cross-selling.Your extensive experience in customer-facing roles, particularly in SaaS, legal tech, or contract...