Industrial Automation Support Specialist
2 weeks ago
We are seeking two experienced Product Support Engineers to join our team in Gloucester, with the possibility of some remote work. As a Product Support Engineer, you will be responsible for providing technical support to our customers and distributors, ensuring they have the necessary knowledge and skills to use our products effectively.
Key Responsibilities:
- Provide technical support to customers and distributors via phone, email, and remote access
- Develop and deliver training programs to ensure customers have the necessary knowledge and skills to use our products
- Collaborate with cross-functional teams to resolve customer issues and improve product quality
- Conduct site visits to provide on-site support and training
Requirements:
- Experience in industrial automation and PLC programming
- Strong technical knowledge of servo drives and motion control systems
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Occasional international travel to support distributors
About Experis UK:
Experis UK is a leading provider of IT and engineering talent solutions. We help our clients find the best talent to drive their business forward.
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