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Product Support Specialist

1 month ago

Tewkesbury, Gloucestershire, United Kingdom Redline Group Ltd Full time
Product Support Specialist - Automation Expert

We are seeking a highly skilled Product Support Specialist - Automation Expert to join our team at Redline Group Ltd. As a key member of our support team, you will provide technical assistance to customers and facilitate communication between customers and our R&D team.

Key responsibilities include:

  • Providing technical support to customers via various media channels
  • Collaborating with the R&D team to align customer needs with product development
  • Developing and maintaining technical documentation and knowledge base
  • Staying up-to-date with industry trends and emerging technologies

This is an exciting opportunity to work with a leading company in Motion Control and contribute to the success of our customers.

Requirements:

  • Degree in Mechanical, Mechatronic, or Electronic Engineering
  • Experience in Automation, Process Control, or related industry
  • Strong technical skills and problem-solving abilities
  • Excellent communication and interpersonal skills

We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.