Product Support Specialist
4 weeks ago
We are seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing technical support to our customers, ensuring their products are functioning correctly and efficiently.
Key Responsibilities:
- Provide technical support to customers via phone, email, and in-person
- Collaborate with cross-functional teams to resolve customer issues
- Develop and maintain technical documentation and training materials
- Stay up-to-date with product knowledge and industry trends
Requirements:
- 2+ years of experience in a technical support role
- Strong understanding of industrial automation systems and PLCs
- Excellent communication and problem-solving skills
- Bachelor's degree in a related field
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
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