Product Support Specialist

4 weeks ago


Tewkesbury, Gloucestershire, United Kingdom Experis - ManpowerGroup Full time
Job Title: Product Support Specialist

We are seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing technical support to our customers, ensuring their products are functioning correctly and efficiently.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and in-person
  • Collaborate with cross-functional teams to resolve customer issues
  • Develop and maintain technical documentation and training materials
  • Stay up-to-date with product knowledge and industry trends

Requirements:

  • 2+ years of experience in a technical support role
  • Strong understanding of industrial automation systems and PLCs
  • Excellent communication and problem-solving skills
  • Bachelor's degree in a related field

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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