Residential Property Manager

6 days ago

Haverhill, Suffolk, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Lodge Manager to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth operation of our retirement development, and maintaining a safe and secure environment.

Key Responsibilities:

  • Manage the day-to-day operations of the lodge, including maintenance, repairs, and upkeep.
  • Provide excellent customer service to residents, responding to their needs and concerns in a timely and professional manner.
  • Coordinate and organize events and activities for residents, ensuring their social and recreational needs are met.
  • Manage the administration of the lodge, including record-keeping, reporting, and communication with residents, staff, and external partners.
  • Collaborate with the Area Manager and other stakeholders to ensure the lodge operates within the company's policies and procedures.

Requirements:

  • Proven experience in a customer-facing role, preferably in a residential or hospitality setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, staff, and external partners.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
  • Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple projects.
  • Knowledge of health and safety procedures and protocols, with the ability to maintain a safe and secure environment.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment.
  • The chance to make a positive impact on the lives of our residents.

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