Customer Insights Strategist

19 hours ago


Liverpool, Liverpool, United Kingdom Harnham Full time
Job Title: Market Insights Strategist

Conducting research across customer data, panel data, and survey data to drive a customer-centric culture is key.

About the Role

We are seeking a highly skilled Market Insights Strategist to join our growing CX team in Liverpool. The successful candidate will be required to work 3 times a week from our office.

The role comes with an attractive salary of up to £55,000 plus car allowance.

Key Responsibilities
  • Carry out core research across customer data, panel data, and survey data.
  • Work with various data sources including internal data, public data, and self-serve data.
  • Utilize mixed methods research, quantitative, qualitative techniques, and statistical analysis such as regression, cluster analysis, and data modelling.
Your Skills and Experience
  1. Strong experience in customer research using mixed methods.
  2. Proficiency in statistical tools such as SPSS, Q Market Research, R, or similar software.
  3. Strong statistical background.
  4. Excellent communication and stakeholder management skills.
What We Offer
  • A competitive salary of up to £55,000.
  • Fully remote working option.
  • Opportunity to grow and develop your career.

Estimated Salary: £50,000 - £55,000 per year (dependent on experience)



  • Liverpool, Liverpool, United Kingdom Harnham Full time

    Job DescriptionThis is a fantastic opportunity to work with a leading retail company in Liverpool, as a Market Insights Manager. You will be carrying out research across customer data, panel data, and survey data to build a customer-centric culture across the business. The role involves working with various data sources, gathering key insights, and...

  • Chief Data Strategist

    3 weeks ago


    Liverpool, Liverpool, United Kingdom InfoSec People Ltd Full time

    We are seeking a Chief Data Strategist to lead our data exploitation efforts, driving insights in operational web applications and directing data collection to maximise customer value.This role reports to our CTO and mentors junior staff, with responsibilities including:Data Strategy: Developing overall data strategy and roadmap.Data Development:...


  • Liverpool, Liverpool, United Kingdom PRINCES Full time

    Job Title: Senior Commercial StrategistLocation: Liverpool City CentreWe are seeking an experienced Senior Commercial Strategist to join our Commercial Drinks team at Princes. The ideal candidate will be a strategic thinker with an excellent understanding of market trends, customer needs, and driving profitability.The Role of the Senior Commercial...


  • Liverpool, Liverpool, United Kingdom SRG Full time

    About the RoleWe are looking for a Key Account Strategist to develop and maintain disease state experts and speakers/advocates, while identifying opportunities based on strong account plans. As a main executor of infield brand strategies, you will be responsible for delivering expected performance and beyond in the territory.Key Responsibilities:Customer...


  • Liverpool, Liverpool, United Kingdom Harnham Full time £50,000 - £60,000

    Customer Insights LeadLiverpool (Hybrid – 3x Days a Week in Office)£50,000-£60,000 HarnhamA leading company is seeking a Customer Insights Lead to join the team and lead on end-to-end customer experience optimisation. The Customer Insights Lead will be responsible for gathering insights from surveys, disparate data sets, and Voice of the Customer (VoC)...


  • Liverpool, Liverpool, United Kingdom Harnham Full time

    We are seeking a Customer Insights Director to lead on end-to-end customer experience optimisation at our leading fashion retailer.This role involves analysing Voice of the Customer (VoC) and Speech Analytics data using qualitative and quantitative methods for all customer groups. The insights gathered will be used to optimize customer journeys to enhance...


  • Liverpool, Liverpool, United Kingdom Harnham Full time £40,000 - £55,000

    Customer Insights AnalystOur client, a leading fashion retailer, is looking for a skilled Customer Insights Analyst to join their eCommerce Analytics team. The successful candidate will be responsible for providing valuable insights and recommendations to drive increased customer loyalty and retention. The role involves working on a range of projects within...

  • Customer Insights Lead

    16 hours ago


    Liverpool, Liverpool, United Kingdom Harnham Full time

    At Harnham, we are seeking a skilled Customer Insights Lead to join our team in Liverpool. As a key member of our hybrid team, you will be responsible for leading end-to-end customer experience optimization efforts.The successful candidate will have strong experience in the customer insights space and excellent analytical skills. Line management experience...


  • Liverpool, Liverpool, United Kingdom Harnham Full time

    Job Summary: We are seeking an experienced Director of Customer Insight to lead our analytics and data science teams. As a key member of the Harnham team, you will drive business growth through data-driven decision making.The successful candidate will have a strong background in customer analytics and experience managing high-performing teams. If you have a...


  • Liverpool, Liverpool, United Kingdom Harnham Full time

    We are seeking an experienced Customer Insights Specialist to join our e-commerce analytics team at Harnham. As a key member of our team, you will use your SQL expertise to drive business growth through data-driven insights and recommendations.The successful candidate will have a strong background in data analysis, with experience in SQL and data...


  • Liverpool, Liverpool, United Kingdom Harnham Full time

    About the Role:Harnham is seeking a Customer Insight Analyst to join our team. As a key member of our organization, you will be responsible for analyzing customer data to inform business decisions.In this role, you will work closely with stakeholders to develop and implement strategies that improve customer satisfaction. Your analytical skills and attention...


  • Liverpool, Liverpool, United Kingdom Accountable Recruitment Full time

    Job Title: Financial Strategist for Commercial GrowthAbout the Role:This exciting opportunity has arisen to join our client as a Senior Commercial Finance Manager, working on a 6-month fixed-term contract based in Liverpool City Centre. You will play a pivotal role in driving commercial insights and supporting decision-making processes across the...


  • Liverpool, Liverpool, United Kingdom Harnham Full time

    We are seeking a skilled Customer Insight Data Specialist to drive customer satisfaction and improve our service delivery. Located in Liverpool, this role offers the opportunity to work with a forward-thinking housing association.About the Role:The ideal candidate will be responsible for performing analysis across customer behaviors and survey data,...


  • Liverpool, Liverpool, United Kingdom Matalan Full time

    Matalan's Organic Social Media Team: A Dynamic OpportunityWe are currently seeking a highly skilled Digital Marketing Strategist to join our dynamic Organic Social Media Team. This is an exciting opportunity for someone who excels in creating engaging content, analyzing social data, and collaborating with cross-functional teams.As a Digital Marketing...


  • Liverpool, Liverpool, United Kingdom The Very Group Full time

    Role OverviewWe're seeking a highly skilled and motivated Merchandise Strategist to join our team at The Very Group. As a key member of the buying and merchandising teams, you'll play a crucial role in developing commercial range plans that meet our customers' needs.


  • Liverpool, Liverpool, United Kingdom Lstmed Full time

    We are seeking a highly skilled Chief Financial Strategist to join our team at Lstmed in Liverpool. This is a key leadership role within our finance department, with responsibility for a team of 7 analysts.About the RoleThis is an exciting opportunity to develop and implement strategic financial plans that drive business growth and success. As a Chief...


  • Liverpool, Liverpool, United Kingdom Workonblockchain Full time

    We are seeking a highly skilled Business Intelligence Analyst to join our team at Workonblockchain.In this role, you will be working closely with our data team to analyze customer behaviors and preferences.As a key member of our team, you will play a crucial role in shaping our business strategies and decisions.To succeed in this position, you should have a...


  • Liverpool, Liverpool, United Kingdom Snaphunt Full time

    Job DescriptionWe are seeking a skilled Digital Marketing Strategist to join our team at Snaphunt. As a Digital Marketing Strategist, you will be responsible for developing and implementing comprehensive digital marketing strategies that drive engagement and conversion.About the RoleDevelop and execute digital marketing campaigns across multiple channels,...


  • Liverpool, Liverpool, United Kingdom Camino Search Full time

    Camino Search is partnering with a private equity-backed IT consultancy that is looking for an experienced Chief Financial Strategist.The ideal candidate will have a strong background in private equity, a proven track record of financial leadership, and the ability to optimize financial processes to support sustainable growth. This role requires a deep...


  • Liverpool, Liverpool, United Kingdom Better placed recruitment Full time

    Better Placed is seeking a talented Retail Customer Insight Manager to join our team and help drive customer improvements.About the JobThis is a great opportunity to use your skills and experience to lead on customer behaviours, manage the customer lifecycle, and gain customer feedback. You will also be supporting CX measurement programme and reporting.Key...