Customer Insights Specialist
20 hours ago
Harnham is seeking a Customer Insight Analyst to join our team. As a key member of our organization, you will be responsible for analyzing customer data to inform business decisions.
In this role, you will work closely with stakeholders to develop and implement strategies that improve customer satisfaction. Your analytical skills and attention to detail will enable you to identify areas for improvement and develop effective solutions.
Key responsibilities include:
- Conducting thorough analysis of customer behaviors and survey data
- Developing and implementing strategies to improve customer satisfaction
- Creating reports and dashboards to communicate complex data insights
To succeed in this role, you will need:
- A strong background in data analysis and visualization
- Experience with tools like Power BI or similar technologies
- Excellent communication and presentation skills
The estimated salary for this position is around £38,000 per year, based on industry standards. We offer a dynamic work environment and opportunities for growth and development.
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